Front Desk Representative

Our front desk is the heartbeat of everything we do, and we’re looking for the person who was born to run it. At Sew Fresh & So Clean, we’re a modern garment care and alterations studio serving individual clients and commercial partners across Austin. We do dry cleaning, laundry, tailoring, and small-batch production, and we do it with pride, precision, and a whole lot of heart. This isn’t a role where you just answer phones and hand back hangers. You’ll own the customer experience, keep our order flow tight, and be the face our clients look forward to seeing. What You’ll Do Be the first and last face every customer sees, and make it count Manage order check-ins, POS transactions, and daily operations Keep the front desk environment polished and professional Coordinate with production staff to keep orders on track Open and close with precision using our established procedures Assist with social media content capture (a major plus!) You’re a fit if you… Love people and take customer service seriously Stay organized without being reminded Thrive in a fast-paced environment without losing your cool Show up with pride and take ownership of your work Have an eye for aesthetics, branding, or social media What We Offer $15-$17/hr based on experience Performance and compensation review at 6 months A supportive, women-led team that values craft, accountability, and community A workplace where your work actually matters We’re not looking for perfect. We’re looking for the right person who shows up, takes pride in their work, and wants to be part of something growing. #J-18808-Ljbffr