Sales Retention Representative
$16.38 - $21.85 per hourSunrun Inc.
- # Sales Retention RepresentativeApply: REMOTE: Full time: Posted Today: R73945At Sunrun, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. To do it, we’re designing a dynamic culture where employee development, well-being, and safety come first. It’s why we’ve become the #1 home solar and battery company in America. We’re unlike any other residential energy company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. Who We AreWe’re on a mission to make energy more reliable and affordable for more people. We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs. Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses. ****Overview****Sunrun is looking for highly motivated and talented sales professionals to join our rapidly-growing Retention team. With Sunrun’s industry-leading training, success comes to those who are eager to learn and deliver a stunning experience through retaining prospective customers in the sales-pipeline. This is not your typical retention team. We are a performance-based culture that believes that hard work and success should be rewarded with both a strong compensation plan and opportunities for further career growth at Sunrun.****Responsibilities***** Resolving ARC (At Risk Customer) cases on behalf of the sales team* Handles inbound calls, but primarily an outbound effort with pre-installed customers* Provides an excellent experience for in-process customers by adhering to company call quality standards* Effectively overcomes and handles objections from solar prospects.* Resolves concerns and de-escalates customers in a friendly and professional manner* Confidently educates customers regarding Sunrun's solar process* Re-engages with prospects who have become unresponsive* Efficiently manages a pipeline of ARC cases to resolve in a timely manner. Strong ability to mult-task* **Willingly engages with their peers in team meetings and through G-chat******Qualifications***** High School Diploma or equivalent* Minimum of 1 year of experience in a related field. Retention or Sales experience is preferred* A minimum of six months of experience in a call center environment required* Excellent verbal and written communication skills* Strong work ethic and ambition to succeed.* Ability to effectively educate the public about the benefits of solar electricity and Sunrun Solar* Proficient with email, Google suite, and CRM tools (Salesforce preferred)* Ability to work weekends, evenings and some holiday shifts* Ability to speak bilingual. Spanish is a plus.****Physical Demands***** Be able to remain in a seated position for more than 75 percent of the workday* Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment* Ability to exert up to 10 pounds of force and occasionally lift and or move up to 15 pounds* Sufficient visual and hearing acuity to follow instructions, operate office equipment and determine accuracy of the work assigned**Recruiter:**Chris Simotas (View email address on click.appcast.io)*Please note that the compensation information is made in good faith for this position only*.*It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more.**Starting salary/wage for this opportunity:*$16.38 to $21.85Compensation decisions will not be based on a candidate's salary history. You can learn more here.This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at View email address on click.appcast.io is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | Sunrun
- J-18808-Ljbffr Sunrun Inc.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Sales Retention Representative in New York, NY vacancy
- Advibe Agency is seeking a Retention Sales Specialist for the US market. The role centers on engaging existing registered users via outbound calls to present offers, drive activity, and close sales. You will work remotely within the USA, following scripts and KPIs to hit...SuggestedRemote job
- saas.group's Prerender brand seeks a Senior Customer Success Manager to own retention for an enterprise and mid-market book, using data to spot risk and drive value. You will translate complex rendering and indexing topics into business outcomes, and partner with Product...SuggestedRemote job
- Fuser LLC is seeking a Customer Success Manager to ensure successful adoption and ongoing retention of our EV charging software platform. You will manage post-sales relationships, drive value, and pursue expansion opportunities. The role requires strong communication,...SuggestedRemote job
- ...based digital marketing company, is seeking an experienced Senior Customer Success Manager to own key client relationships and drive retention. This fully remote role reports to leadership and emphasizes proactive engagement, strategic conversations, and measurable...SuggestedRemote job
$50k
...Inbound Sales Retention SpecialistDo you love local businesses, and want to help them grow? The Yelp Customer Success team is seeking a dedicated and driven Inbound Sales Retention Specialist to provide a 5-star experience to our small business advertisers! As a member...SuggestedPermanent employmentFull timeLocal areaRemote workWork from homeShift workWeekend workWeekday workYelp
New York, NY3 days ago$157.3k - $188.8k
...The Scaled Customer Success team at BILL is the commercial and retention engine for thousands of small business customers. The Manager of... ...Own escalation management: handle inbound escalations from sales, support, and customers routed through Slack and email — triaging...Contract workTemporary workWork at officeRemote workFlexible hours- ...health and guide customers to lasting value with Boulevard's platform. You will collaborate with Onboarding, Sales, Support, and Product, working fully remote from a U.S. based location, contributing to both retention and strategic account growth. #J-18808-Ljbffr BoulevardRemote job
- ...in your book to meet company objectives for customer adoption, retention, and revenue growth. Account managers in our SMB segment own revenue... ...needs through a solutions-based approachNavigate a strategic sales process by building relationships with multiple external and...Contract workWork at officeRemote work3 days per week
Rippling
New York, NY4 days ago - ...reviews, and escalations, collaborating with Operations and the data team to keep requests moving and accounts healthy. You will manage retention, drive timely reviews, and hand over accounts when product assignments change, while maintaining accurate contact and risk data...Remote job
- ...and medium-sized business clients, the full-time Business Retention Representative will manage customer retention efforts, renew contracts, and... ...degree preferred Prior experience in telecommunications and sales is preferred Ability to work independently and...Full timeRemote work
$16.35 per hour
...internet connection (minimum 10 Mbps download, 20 Mbps upload with a hard‑wired connection). Smartphone access for VPN use. Upselling or retention experience is preferred. Quiet and professional workspace. Strong computer skills, including proficiency with Microsoft Office and...Remote jobHourly payFull timePart timeWork experience placementCurrently hiringWork at officeWork from homeMonday to FridayAfternoon shift- DIRECTV is seeking a Customer Service Representative to focus on retention, handling calls and solving issues to keep customers satisfied in a remote work setting. The role requires 6 months to 1 year in customer service, familiarity with Windows, and reliable home internet...Remote jobHourly payShift work
- ...About the Role We are looking for a highly motivated Customer Retention & Cancellation Specialist to join our growing remote team. This... ...2 years of experience in Customer Service, Customer Retention, Sales, Collections, Call Center Operations, or another customer-facing...Remote jobFull timeHome office
- ADT is seeking a Retention and Customer Service Representative to manage customer retention efforts effectively. This fully remote position starts after required... ...handle high call volumes, using problem-solving and sales techniques to prevent cancellations and enhance...Remote job
- DIRECTV is hiring a Customer Service Representative focused on retention to support and retain ongoing customers. This remote role requires a quiet home workspace and handling inquiries with empathy and a consultative approach. You will work across multiple systems to resolve...Remote jobLocal areaShift work
$21 per hour
Overview CUSTOMER RETENTION SPECIALIST Full time - Tuesday through Saturday 10 am to 7 pm Eastern Background: 2+ years remote call center... ...strategies and/or escalating to operations Positively represent the Sun Auto Tire & Service brands through customer interactions...Full timeTemporary workWork experience placementWork at officeRemote work- ...Relief is seeking commission-driven Client Loyalty Specialists (Retention Agents) to support clients at risk of canceling their service.... ...discussions in Salesforce. You’ll need 2+ years in phone-based sales/collections, strong communication, and de-escalation skills. #J...Remote jobFull time
- Engaging with customers during critical moments, the full-time Property and Casualty Licensed Customer Retention Specialist will provide exceptional support through inbound calls and emails, focusing on educating pet owners about the value of their coverage while working...Full timeRemote work
- DIRECTV is seeking a Customer Service Representative focused on retention for a fully remote role. The position supports our customers from home, requiring... .... You’ll handle calls, use multiple systems, and apply sales skills to meet customer needs while working MST hours and...Remote job
$17.5 per hour
Retention Associate Foundever is hiring Retention Customer Service Associates in Wise, VA!We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member...- Above Lending is seeking a remote retention specialist to reach out to clients whose accounts have fallen behind and guide them back to current status. You will assess what happened, offer a concrete plan, and secure a commitment during the call. This save/retention role...Remote job
- ...Relief is seeking a commission-driven Client Loyalty Specialist (Retention Agent) to support clients at risk of cancelling their service.... ...to document interactions. You'll need 2+ years of phone-based sales/collections experience, a high school diploma, and strong communication...Remote jobFull time
- ...Overview Lexia seeks a dynamic Growth and Retention Account Executive to drive new business... ...student outcomes. Collaborate with sales leadership team to refine and continuously... ...positioning. Thought Leadership & Networking Represent Lexia at regional conferences, webinars,...Permanent employmentRemote workShift workNight shift
- A Global Insurance Company is seeking a Customer Service Representative for a remote role. You will deliver exceptional service to group... ...clients, handle inbound and outbound calls, and support customer retention. Candidates should have at least 1 year of experience and a...Remote work
- DIRECTV, LLC is seeking a Customer Service Representative (CSR) focused on retention to support customers from home within 75 miles of Meridian, ID. You... ...include handling calls, using company systems, applying sales skills, and processing purchases. A private home...Remote job
$121.75k - $155k
Customer Retention Sales (CRS) Managed Services Renewals Specialist Description - The CRS Specialist plays a key role in leading, co‑leading, or supporting structured renewal, extension, retention, and expansion strategies for existing Managed Print Services (MPS) and Managed...Full timeContract workTemporary workWork experience placementLocal areaRelocationFlexible hoursShift work$108k - $120k
DescriptionThe Retention Director will proactively oversee the retention strategy for all Kiplinger brands, including growing our recurring revenue stream with a focus on digital subscriptions and online ordering. What You'll DoYou will report to the Senior Marketing DirectorDevelop...Full timeWork at officeWorldwideFuture plc
New York, NY5 days ago- .... ROLES AND RESPONSIBILITIES The Service and Sales Representative position provides a welcoming and safe environment for members... ...guests contribute to overall sales and member satisfaction/retention. CUSTOMER SERVICE Provide a legendary...Local areaShift work
New York Sports Clubs
New York, NY3 days ago $75k
...Lawyers print publication and many other digital solutions. Sr. Sales Executive Job Description: Are you passionate about the chance... ...Account Management team related to the post-sales satisfaction and retention of existing FindLaw customers. About the Role: Responsible for...Casual workWorldwideFlexible hoursNight shiftFindLaw
New York, NY2 days ago- Territory Sales Representative - Hydraulic Cylinders Tusker Global Industry: Industrial Machinery Manufacturing Employment Type:... ...paid for accounts that last, not for activity. Our customer retention is 99%. In OEM component sales accounts run on repeat order...Full timeWork at officeWork from homeWorldwide
LinkedIn
New York, NY2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Sales Retention Representative. Be the first to apply!
Related searches
- food service sales representative New York, NY
- group sales representative New York, NY
- software sales executive New York, NY
- roofing sales representative New York, NY
- sales specialist New York, NY
- senior sales representative New York, NY
- commercial specialist New York, NY
- outside sales representative New York, NY
- new home sales consultant New York, NY
- virtual sales representative New York, NY