Operations Manager

Operations ManagerGreat people make great properties. As a shopping center developer of some of the nation's best real estate in top markets, Macerich offers opportunities to work, grow and develop your unique talents. Apply now to help us shape the future of retail real estate while building a meaningful, rewarding, and balanced career. The Operations Manager is responsible for the efficient operation, maintenance, and long-term preservation of all physical assets of the property. This role ensures a clean, safe, and well-maintained environment by directing internal teams and vendor partners, coordinating with cross-functional departments, and executing corporate operational initiatives effectively. The Operations Manager partners closely with the General Manager to support strategic objectives and deliver consistent, high-quality experiences for retailers, customers, and partners. The successful candidate must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.In This Role, You Will:Strategic Leadership and Property OperationsLead day-to-day facility management including direct oversight of housekeeping maintenance and other contracted service providersExecute preventative maintenance programs and maintain required documentationConduct routine property inspections to ensure operational and appearance standardsProvide guidance on mechanical operational and construction-related issuesAddress tenant operational concerns and enforce property policiesEnsure compliance with corporate programs operational standards and tenant requirementsManage daily performance of energy systems including lighting and HVACOversee operational budgets and participate in capital planningManage safety programs environmental compliance and emergency preparednessCoordinate tenant buildouts and act as liaison with contractors, agencies and local officialsParticipate in the Manager on Duty (MOD) schedule during non-office hours, including evenings, weekends, and holidays.Sustainability and EnergyMonitor utility consumption, rate structures, and rebates using building control technologiesManage energy systems for optimal daily performance and maintain proper scheduling of lighting and HVAC to support efficiency goals.Financial ManagementReview and approve expenses in alignment with company policyManage budget performance with focus on operational efficiency and cost controlCapital ProjectsPartner with the General Manager and Corporate Operations to develop annual and five-year capital plansManage capital projects including bidding contract management and executionEnvironmental Health and SafetyImplement and manage all EHS programs including hazardous materials emergency procedures and safety trainingServe as the primary safety coordinatorTenant CoordinationMaintain working knowledge of plans and conduct required contractor meetingsOversee tenant and landlord construction projects, ensuring compliance with codes, permits, and lease requirements.Develop strong tenant relationships through pre-construction and follow-up meetings with tenant contractors.Ensure compliance with Rules & Regulations, lease requirements, and timely completion of construction.Assist Tenant Coordination with as-built conditions, available utilities, and known constraints.Must be able to return to the property within 30 minutes due to unforeseen circumstances.The Employer retains the right to change or assign other duties to this position. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential job functions.What You Bring to Macerich:4+ years of experience in facility operations or commercial constructionStrong communication problem-solving and organizational skillsAbility to read and interpret blueprintsProficiency with Microsoft OfficeMacerich's Total Rewards:Best-in-class benefits with affordable employee contribution levelsGenerous paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually401(k) match with immediate vestingAbility to purchase company stock at a 15% discount24 paid volunteer hours and employer charitable matchEmployee Assistance ProgramCareer-development resourcesComprehensive wellness program including ClassPass membershipsAnd more…At Macerich, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. To that end, we do believe in a healthy work/life balance and are proud to offer Remote Fridays for our Corporate offices and Field Fridays for our Retail Properties.Salary The compensation for this position is determined based on several factors, including the candidate's experience, qualifications, and the specific requirements of the role. Final salary offers will be discussed during the interview process and will reflect the candidate's skills and the company's compensation structure.Who We Are: Macerich is one of the country's leading owners, operators, and developers of major retail real estate (NYSE:MAC). Our high-quality retail properties in many of the most affluent and densely populated U.S. markets set Macerich apart. By bringing communities together, we create long-term value for our shareholders, partners and customers. As we work together to achieve our mission, our shared values drive our progress: Excellence, Relationships, Optimism, Integrity, Empowerment and Fun. Macerich is an Equal Opportunity Employer committed to employing a diverse workforce. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability.