Receptionist and Communications Admin

Receptionist and Communications Admin

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest assetour employees.

As a Receptionist and Communications Admin, you will answer incoming calls through a computer based switchboard for the corporate office of a 30+ location private company. Your work station will be located in the lobby, so you will act as the first impression representing the company as visitors, vendors, and customers enter the corporate office. You must be able to multi-task while taking incoming calls to assume other administrative duties, such as assisting with employee communications, drafting posters and graphics for internal websites, daily sorting of incoming US mail, maintaining company phone directory, etc.

This is an in-person position. Hours are Mon-Fri, 8 5.

Primary responsibilities include:

• Answer calls with professionalism and utilize customer service skills to quickly and politely query calls in order to determine appropriate department and personnel to whom calls should be forwarded.
• Answer questions about the company's different divisions and locations in a prompt and pleasant manner.
• Manage employee communications by updating SharePoint, drafting employee emails, creating and writing eNewsletter, creating and writing flyers, posters, etc.
• Support the HR department with various administrative duties.

Additional responsibilities include:

• Participate in required safety program, and work in a safe manner.
• Additional duties as assigned by manager.

To be successful in this position you should have prior receptionist and/or employee communications experience. Excellent analytical, organization and communication skills are also required.

Education/experience:

• Reception experience preferred
• High school diploma required.
• Background in graphic arts or communications preferred.

Required qualifications/skills:

• Must have strong work ethic
• Must be well organized and a self-starter
• Detail orientated, professional attitude, reliable
• Possess organizational and time management skills
• Problem solving skills, documentation skills, research and resolution skills, and multi-tasking
• Ability to communicate effectively verbally and in writing
• Ability to interact with employees, customers, and vendors in a professional manner

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change / improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude

Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive pay structure:

• Compensation: Competitive Pay
• Individual Bonus Opportunities Available
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

Employee wellness program:

• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Health Savings Accounts
• Short & Long Term Disability
• Group Life Insurance

Personal time off:

• Paid Holidays
• Paid Sick Leave

Career development:

• Ongoing Training
• Advancement Opportunities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.