Communication Desk Assistant 3 - COMDAS3

Communication Desk Assistant 3 - Comdas3

Location: Lithia Springs, GA 30122 Duration: 12 months Shift: First shift

Job Responsibilities

• Initiating and maintaining communication with internal customers, such as the TMCs and supervision, as well as external customers, such as the ITS partners, during system events.
• Assisting Transmission Power System Coordinators in developing and correcting outage reports.
• Maintaining records and performing clerical and administrative activities in the GCC.
• Answering phone calls from field personnel entering and exiting substations and power line right-of-way and entering the information into a database.
• Performing administrative/clerical tasks as required.
• Providing communication to field personnel during routine and emergency conditions.
• Tracking system events on transmission lines and equipment.
• Maintaining records of all outages.

Job Experience and Education

• High School education.
• College degree a plus.
• Field experience working for an electric power utility in Generation and/or Transmission maintenance or construction of lines or substations is helpful.

Knowledge, Skills and Abilities

• Problem solving.
• Decision making.
• Oral and written communications.
• Ability to handle multiple tasks simultaneously.
• Proficiency with computer applications, including:
• Excel
• Microsoft Word
• Windows 7
• Access
• PowerPoint
• Outlook
• Ability to work independently as well as interdependently.
• Excellent oral and written communication skills.
• Knowledge of electrical fundamentals or control center operations is desirable.