Systems Administrator

Systems AdministratorThe Florida Department of Transportation, Office of Information Technology (OIT), is in search of a Systems Administrator to play a key role in assisting the OIT in the oversight, management, troubleshooting, and execution of cloud services and platforms to support FDOT's infrastructure, applications, data, and other business needs. The duties of this position can be broad and may include such tasks as adding and removing individuals from the list of authorized users, archiving files, overseeing password protection and other security measures, and monitoring usage of shared resources.The Systems Administrator will be responsible for working on projects, systems, and/or issues of medium to high complexity and will be expected to provide daily operations support, maintenance, and administration for Servers. This position requires ownership of complex issues in order to support Department business.Must-Have Skills5 – 8 years of professional experience in information systems engineering or a related field3 – 5 years of IT work experience in infrastructure/network environments in systems operations, support, maintenance, and administration2 – 3 years of experience with Server 2012 R2, 2016, 2019, and 20222 – 3 years of IIS Administration2 – 3 years of network communications, including TCP/IP and DNS, Samba/CIFS file sharing, and NTFS permissions2 – 3 years of strong professional experience in AWS cloud systemsIn-depth knowledge of AWS ServicesIn-depth knowledge of Microsoft Server productsIn-depth knowledge of Linux (Redhat and Ubuntu)Strong grasp of Linux administration, including Linux patchingStrong analytical skills to determine an organization's needs, develop strategies, and evaluate effectivenessAbility to troubleshoot and diagnose problems effectively regardless of technology platformAbility to document and automate administrative tasks to reduce manual workProficiency in networking principles and cloud-based network architecturesBachelor's Degree in Computer Science, Information Systems, or other related field (or equivalent work experience)Primary Job Duties / TasksSupport and expand FDOT infrastructureCoordinate server configuration and administration with multiple parties (SDC, FDOT, and contractors)Make recommendations for future server and software upgradesMonitor systems and applications to ensure security, availability, and performanceEstablish systems by evaluating network performance issues (availability, utilization, throughput, goodput, latency); planning and executing selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewallsMaintain network and systems performance through monitoring, analysis, performance tuning, troubleshooting, and escalating problems to vendorsBuild and manage relationships in a matrixed environmentFind opportunities to refactor solutions for better performance, cost, and efficiencyCreate and manage Azure DevOps projects, git repositories, and pipelinesOversee and configure Azure DevOps organizational settingsRecommend and assist with building and hosting complex application solutionsUnderstand, deploy, and manage AWS, Microsoft Azure, and/or other cloud servicesSupport other IT staff, including developersOther duties as assignedHighly Desired Skills2 – 3 years of strong professional experience in Microsoft Azure cloud systems2 – 3 years of experience with other cloud providers, such as GCP2 – 3 years of professional experience in the administration of Microsoft software3 – 5 years of professional experience supporting middleware such as API Management, IT Service Automation tools, and batch job servicesAdditional Required Knowledge, Skills, and AbilitiesAbility to categorize work, set priorities, and determine short/long-term goals and strategiesAbility to context switch between multiple subjects and tasksAbility to effectively communicate and share knowledge with othersProficiency in working in a fast-paced, complex, and dynamic business environmentStrong grasp of IT infrastructure and application development technology and architecturesKnowledge of assessment and analytical processes and practicesSkill in strategic planningSkill in researching, compiling, and analyzing data to report findings and develop improvement solutionsSkill in system administration and hosting across a wide range of solutionsAbility to research, identify, and implement innovative solutionsPersonal AttributesAble to be trusted with sensitive informationExperienced working both independently and in a team-oriented, collaborative environmentAdvanced interpersonal, written, and oral communication skillsAbility to conduct research into issues and topics as assignedCan conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilitiesMust be able to learn, understand, and apply new things quicklyHighly self-motivated and directedProven analytical and creative problem-solving abilitiesAbility to effectively prioritize and execute tasks in a high-pressure environmentGeneral Knowledge, Skills, and AbilitiesInitiative: Comprehend assignments, organize workload, meet deadlines with little directionCommunication: Convey information clearly in written/verbal formats; effectively listen and process informationCustomer Service: Work well with clients and customers; assess needs and resolve problemsDecision Making: Make sound, well-informed, objective decisions using critical thinkingFlexibility: Open to change, new processes, and unexpected obstaclesInterpersonal: Show friendliness, courtesy, understanding, and politenessLeadership: Motivate, encourage, and challenge others; adapt leadership stylesProblem Solving: Identify, evaluate, and use sound judgment to generate alternative actionsTeam Building: Encourage, inspire, and guide others toward common goalsQuality Assurance: