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Admissions Coordinator

Southeastern College

OVERVIEW:

The key role of Admissions Coordinators is to engage and on-board new students. The Admissions Coordinator is typically the first contact a prospective student has with Southeastern College. The nature of the rapport that is built with the student is often the deciding factor in the student's decision to attend a Southeastern College program. As the student's first contact, Admissions Coordinators also play a critical role in ensuring the new student's successful transition and integration into their respective programs.

BUSINESS CONTRIBUTION:

Admissions Coordinators are responsible for acquiring and enrolling qualified candidates for their campus. Admissions Coordinators accomplish this through:
  • Attracting, engaging, and vetting prospective students
  • Maintaining a pipeline of candidates
  • Enrolling and starting qualified students
Education, Experience, and Training:

At Southeastern College, Admissions Coordinators work with prospective students to understand the value of higher education and the doors that a degree can open. They also work to ensure smooth enrollment and successful transition into Southeastern College. Thus, it is critical that Admissions Coordinators have at least a bachelor's degree.

ESSENTIAL FUNCTIONS:

Pursuing Inquiries and Enrolling Candidates:
  • Review inquiries/leads provided by the Director of Admissions
  • Make outbound calls to prospective candidates
  • Conduct basic phone screening interview to:
    • Assess interest and get prospect to come in for interview
  • Set appointments for in-person interviews for likely prospects
  • Conduct in-person interviews (phone interviews for e-campus)
    • Administer student self-assessment
    • Conduct CQQ - structured interview:
      • Determine readiness
      • Identify barriers
      • Identify resources and support
    • Provide overview of Southeastern College and available programs
    • Discuss specific program options
  • Arrange for admissions test (general and any specific program assessments) and review results
  • Initiate student enrollment
  • Ensure student meets with Bursar to pay application and registration fees
  • Arrange financial aid overview with Financial Aid Department
Following-up with Candidates:
  • Follow-up with candidate prospects on: general questions, enrollment, financial aid documentation, registration, orientation, and class
  • Perform administrative functions including development of the students' permanent records, completing and/or assisting students in completing required forms, and helping students in obtaining transcripts, records, etc.
  • Ensure file is complete when transitioning to Financial Aid and Academics departments
  • Ensure readiness for orientation
  • Coordinate with Financial Aid Administrators
  • Participate in orientation
  • Greet students for class starts
Managing Activity and Business Planning:
  • Learn curriculum and new program offerings
  • Know career potential for each program and job market
  • Develop weekly business plan for activity
  • Keep notes/logs in C2K Campus View
  • Maintain pipeline of prospects
  • Meet student start objectives

PHYSICAL DEMANDS:

The physical demands are those required in a professional office setting: sitting, communicating with coworkers, and getting to and from appropriate appointments.

Admissions Coordinators do spend a great deal of time making outbound phone calls, receiving inbound calls, talking on the phone with prospects, and entering data on their computers. On a given day, anywhere from 30 to 80 percent of an Admissions Coordinator time may be spent on the phone.

WORK ENVIRONMENT:

Professional office setting: moderate noise levels and controlled indoor climate.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

LOCATION:

This position is an onsite position located at your campus unless otherwise determined by the Chancellor and/or designee. Any changes must be reviewed by the Campus President/Vice President and all final approvals must come from the Chancellor and/or designee.
Vacancy posted 4 days ago
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