Supervisor Customer Service

Make a difference. As a Supervisor Customer Service , you will oversee a team to ensure our customers are receiving the best service possible. Responsibilities Supervise a customer service department, including assigning and reviewing the work of others Establish department work procedures, prepare schedules and expedite workflow of purchase orders Train and develop employees Ensure every customer experience is top notch in quality Collaborate with branch team to grow sales Recommend transfers, promotions, increases, and terminations Qualifications Strong communication skills A passion for customer service Supervisory and leadership skills Ability to handle a variety of customer situations with enthusiasm and tact 1+ years experience required 2‑year or 4‑year degree preferred Compensation The expected starting rate of pay for this position is $75,000 annually, depending on experience. This position is also incentive eligible, based on specific and relevant business metrics. Benefits Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits Life Insurance coverage for you and options for your family Flexible Spending Accounts Disability Benefits at no cost Profit Sharing Plans 401(k) Savings Plan with company match Paid Vacation & Sick Days Paid Holidays throughout the year Paid Wellness Day Community Time Off Predictable Work Schedules (no weekends or nights for most roles) Employee Recognition Program Educational Reimbursement and Career Development Programs Other perks that support your well‑being and career growth Equal Opportunity Employer Equal Opportunity Employer/Vet/Disabled #J-18808-Ljbffr