Admissions Coordinator

Admissions Coordinator

Complete Care at Kensington is a revered pillar in the Waukesha, WI community, dedicated to a singular, profound goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. We are actively seeking a compassionate and dedicated Admissions Coordinator to join our growing team.

The Admissions Director is a vital leadership role responsible for overseeing and directing the admissions process to achieve census growth and maintain strong relationships with referral sources. This is a fast-paced environment —averaging 2-3 admissions per day —where you will be joining a great team of professionals. The ideal candidate is a skilled relationship builder who genuinely enjoys serving the elderly and ensures every resident's journey begins with excellence.

Key Responsibilities

Admissions and Census Growth

• Admissions Management: Coordinate the full admissions process in a high-volume setting. You will respond promptly to inquiries, screen potential residents against admission criteria, and ensure all necessary paperwork (applications, contracts, insurance details) is completed accurately.

• Relationship Building: Develop and maintain strong, positive relationships with local hospitals, physicians, social workers, and other community referral sources to ensure a steady stream of new resident inquiries.

• Marketing and Outreach: Represent the facility professionally at marketing events, networking opportunities, and tours to promote the facility's specialized programs and services.

• Team Collaboration: Work closely with facility department heads to ensure a smooth and successful transition for new residents, including coordinating room readiness and clinical hand-offs.

• Reporting: Prepare and analyze weekly reports on admissions and referrals to track progress toward census goals and identify market trends.

Qualifications and Skills

• Passion for Service: A sincere heart for senior care and a desire to work closely with the elderly and their families.

• Admissions Expertise: Strong knowledge of healthcare admissions processes, including screening, documentation, and insurance verification.

• High Energy: Ability to thrive in a fast-paced environment with multiple daily admissions.

• Technical Proficiency: Comfortable using EMR (Electronic Medical Records) systems.

• Communication: Excellent interpersonal and leadership skills with the ability to build trust quickly with internal staff and external stakeholders.

• Professionalism: A commitment to confidentiality, safety, and regulatory compliance.

Benefits

• Great Team Culture: Join a supportive, collaborative group of professionals dedicated to the same mission.

• Beautiful Work Environment: Work in a well-maintained facility designed for resident comfort and staff efficiency.

• Competitive Compensation: Receive highly competitive wages and a robust benefit package that reflects your expertise.

• Flexible Schedule: Benefit from a schedule that helps you maintain a healthy work-life balance.

• Generous Paid Time Off (PTO): Plenty of time to recharge and spend time on what matters most to you.

Complete Care at Kensington is an equal opportunity employer. If you're looking for a workplace where your efforts genuinely make a difference and you can build a fulfilling career, you've found your home.

Are you ready to make a meaningful difference in the lives of our residents every single day?