Sales Account Manager - Existing Installation

Location: Las Vegas, NV, United States Job ID: 89554 We Elevate... Quality of urban life. Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Sales Account Manager – Existing Installation Your Main Responsibilities As an Existing Installation (EI) Sales Account Manager at Schindler, you will cultivate relationships with customers to drive sales for elevator and escalator services, including maintenance, repairs, and upgrades. Ensure high levels of customer satisfaction, identify and pursue sales opportunities, manage existing and new customer accounts, and retain customers. Act as a liaison between the customer and Schindler to build strong, long‑term relationships and leverage industry knowledge to achieve sales targets. Essential Functions Customer Account Management: Build and manage favorable client relationships within a designated sales territory to secure and renew service agreements; handle customer inquiries; meet regularly with clients to understand business requirements and develop solutions; manage accounts receivable ensuring timely payments. Communication: Communicate effectively with customers and internal stakeholders to ensure satisfaction and achievement of sales objectives. Collaboration: Partner daily with the Field Superintendent and technicians to drive lead generation and ensure an excellent total customer experience from initiation through delivery. Sales & Opportunity Identification: Identify and pursue sales opportunities through key customer contacts and industry information; qualify customer needs to secure profitable solutions; introduce new technology and services, illustrating value. Negotiation & Strategy: Negotiate contract terms favorable to the company while delivering on customer requirements; develop and implement sales strategies aligning with internal product strategies and market conditions. Documentation & Compliance: Prepare estimates, communicate proposals, maintain accurate records, and ensure compliance with company policies. What You Bring Bachelor’s degree strongly preferred or minimum of 3 years of sales experience in the elevator industry or related field. Effective presentation skills and proficiency in Microsoft Office applications. Strong communication, negotiation, objection handling, and closing skills with a proven sales track record. Ability to empathize, listen, and connect with people to form outstanding customer relationships. Excellent time management, organizational skills, and problem‑solving abilities. Motivated, resilient, and customer‑focused mindset aligned with Schindler’s values. Experience with SAP and a results‑driven mindset to thrive in a competitive sales environment. Demonstrated ability to handle a mix of office and fieldwork, with flexibility for travel and customer interactions. What’s in it for you? Fully vested 401(k) match, up to 7% of total eligible compensation. Competitive Medical, Dental and Vision Plans – Effective from first day of hire. 3 weeks’ vacation, which increases with tenure; 7 sick days, 3 floating holidays and 8 company‑observed holidays. Tuition Reimbursement – Eligible after 6 months of service. Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption. A wide range of development opportunities to boost your professional and leadership growth. We value inclusion and diversity, and practice equity to create equal opportunities for all. All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics, health, disability or veteran status. Any unsolicited application from a Recruitment Agency is deemed rejected and does not constitute an offer from a Recruitment Agency. Nearest Major Market: Las Vegas #J-18808-Ljbffr Schindler Elevator Corporation (U.S.)