Sample Dispatch Coordinator

The Opportunity: Responsible for the day-to-day operational coordination of routine lab operations & support activities at customer facilities, such as glasswashing, garment/laundry services, autoclaving, sanitization, PPE / first aid stations maintenance, and/or waste and recycling collection. Coordinates task allocation and streamlines workflows, and contributes operationally to the activities coordinated. Collects, documents, and organizes data and observations. Problems and issues are typically less concrete and frequently changing, and are solved by applying experience from comparable situations in the past and/or selecting solutions within known alternatives. Communicates activity records, service level metrics and other information requiring explanation or interpretation to team members, supervisors or customers. In this role, you will report to the Sample Dispatch Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science. Location: Collegeville, PA Shift: 7:00 AM - 3:30 PM Monday - Friday Hourly pay range : $25.00 - $27.00 Benefits: Health & Wellness Comprehensive Medical, Dental, and Vision coverage Wellness programs Eligible for medical coverage starting Day 1 Time Off Paid Time Off (PTO) Company-paid holidays Choice holidays Financial Well-Being Flexible Spending Account (FSA) and Health Savings Account (HSA) Commuter benefits 401(k) retirement plan Tuition assistance Employee Stock Purchase Plan discount What we're looking for Education: Bachelor's degree in a scientific discipline or equivalent combination of education and relevant experience preferred Experience: Previous experience in sample logistics, laboratory operations, or supply chain environments Hands-on experience handling regulated or hazardous materials preferred Experience working in GMP/GLP-regulated environments strongly preferred Familiarity with global shipping, import/export documentation, and compliance requirements Experience supporting audits, inspections, or regulatory compliance activities is a plus Experience working in a laboratory, logistics, or regulated environment strongly preferred Technical Skills: Working knowledge of Dangerous Goods regulations (IATA, ADR, IMDG) and Known Consignor requirements Understanding of GMP/GLP standards and regulated laboratory or manufacturing environments Familiarity with materials management, warehousing, and distribution processes Basic understanding of Lean or Six Sigma principles is an advantage Additional Requirements: Strong attention to detail and accuracy in documentation and processes Excellent organizational and time management skills with the ability to manage multiple priorities Proficiency in Microsoft Office and experience using logistics, inventory, or data management systems Strong data entry, analysis, and reporting capabilities Effective communication skills, both written and verbal Ability to collaborate effectively across teams and with external partners in a matrix environment Problem‑solving mindset with the ability to identify issues and implement solutions Customer‑focused with a commitment to delivering high‑quality service Ability to work in a fast‑paced, highly regulated environment Strong teamwork and collaboration skills Adaptability to changing priorities and evolving regulatory requirements Continuous improvement mindset with the ability to implement best practices How you will thrive and create an impact Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will: In this role you will: Receive, inspect, log, and store incoming samples while completing all required documentation and conducting security assessments in compliance with applicable Dangerous Goods regulations and Department of Transport (DOT) requirements. Prepare, package, label, and dispatch shipments in accordance with IATA, ADR, IMDG, GMP, GLP, and SHE standards. Coordinate and manage daily operational workloads to meet service level agreements (SLAs) and contractual obligations. Maintain accurate and compliant documentation, including shipment records, batch records, and regulatory forms. Ensure all materials are handled, stored, and transported according to safety, quality, and regulatory requirements. Monitor and manage shipments requiring special handling, including hazardous or temperature‑controlled materials. Support continuous improvement initiatives to enhance Dangerous Goods compliance, operational efficiency, and productivity. Participate in internal and external audits and regulatory inspections by preparing documentation and supporting site walkthroughs. Investigate, resolve, or esca #J-18808-Ljbffr