Administrative Assistant

Job Description

Job Description

Eastside Orthotics & Prosthetics is looking for an administrative assistant in our Portland, OR office. The administrative assistant is an important member of the operations team. Their administrative efforts primarily involve providing consistent communication with patients, referral sources, and with fellow team members as well as gathering and organizing pertinent information and documentation that support the overall delivery of care. Successful individuals in this role possess strong verbal and written communication skills, a commitment towards teamwork and a service-based mentality.

Eastside Orthotics & Prosthetics provides personalized care with top-tier technology and service. Our modern facilities are dedicated to delivering the finest prosthetics and orthotics, all with a shared commitment to patient well-being. We are part of Eqwal U.S. giving our team access to world class technology, international resources and educational events, global charity missions and our commitment to innovation, growth and “caring for all”.

Why join Eastside Orthotics & Prosthetics?

• Competitive salary | Top projects | Big impact from day one | Fantastic team
• Health, Dental & Vision Insurance
• Basic Life Insurance and Accidental Death & Dismemberment (AD&D)
• Short-Term and Long-Term Disability Insurance
• Paid Holidays, Vacation & Sick Time
• Safe Harbor 401(k) with 5% Match

Primary Duties Include But Are Not Limited To :

· Responsible for general operations / functions of the front office.

· Participate in staff meetings as requested.

· Answer and direct phone calls as needed.

· Schedule patient appointments.

· Greet patients upon arrival and facilitate patient completion of initial admission / registration. Obtain copies of current insurance cards and photo identification.

· Alert appropriate personnel regarding the arrival of patients; assist / direct patients to the waiting area and/or treatment rooms as applicable.

· Input basic patient demographics into the Electronic Medical Record (EMR).

· Verify patient’s insurance coverage upon receipt of patient paperwork & copies of insurance cards to advise clinical staff members of coverage & any precertification requirements as soon as possible.

· Begin the pre-certification process by keeping the practitioner advised of the progress if a pre-certification is needed upon receipt of necessary documents.

· Send / Follow-up with the receipt of detailed written orders then review them for accuracy & legibility upon receipt.

· Prepare / organize discharge documents for patients to sign for that day’s visit & enter them into the EMR.

· Review patient files to ensure that all documentation is accurate and complete.

· Open & distribute mail & packages accordingly.

· Update work in progress (WIP) schedules as needed & participate in weekly WIP meetings.

· Assist in general office cleaning (vacuum, dust, clean bathrooms, empty trash, etc.) and other duties as required.

· Other duties as requested.

**$23/hr compensation determined based on candidate's skills, experience, knowledge, geographic location, and other variables.

Company provides equal employment opportunities to applicants and employees without regard to race; color; sex; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

All offers of employment are contingent upon the successful completion of a background investigation, reference checks, and verification of essential licensure or certification. For certain roles, continued employment is also contingent upon maintaining active and valid licensure/certification throughout the duration of employment. Company reserves the right to rescind an offer should discrepancies or concerns arise during the pre-employment process.