Bilingual Customer Service Representative
Employee Force Provider - EFP Staffing
Job Description
Job DescriptionPosition Summary
Employee Force Provider is seeking an experienced and motivated Bilingual 3PL Customer Service Representative (CSR) to join a fast-paced third-party logistics (3PL) operation in Fontana, CA. The ideal candidate will have previous logistics or warehouse customer service experience, strong communication skills in both English and Spanish, and hands-on knowledge of Bills of Lading (BOLs) and billing processes.
This position serves as the primary point of contact between customers, warehouse operations, and transportation teams to ensure accurate order processing, shipment coordination, and excellent customer service.
Essential Duties & Responsibilities
- Provide exceptional customer service to clients via phone and email.
- Process and maintain customer orders accurately and efficiently.
- Create, review, and verify Bills of Lading (BOLs) and shipping documentation.
- Process customer billing and ensure invoice accuracy.
- Coordinate with warehouse personnel regarding inbound and outbound shipments.
- Track shipments and communicate delivery updates to customers.
- Resolve customer inquiries, discrepancies, and shipment issues promptly.
- Maintain accurate records in warehouse management systems (WMS) and Microsoft Office.
- Work closely with transportation, warehouse, and operations teams to meet customer expectations.
- Perform general administrative and clerical duties as assigned.
Qualifications
Required
- Bilingual in English and Spanish
- Previous experience as a Customer Service Representative in a 3PL, warehouse, or logistics environment
- Experience working with Bills of Lading (BOLs)
- Experience with billing and invoicing
- Resume must clearly reflect related experience
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Proficient with Microsoft Outlook, Word, and Excel
- Ability to work in a fast-paced environment while maintaining accuracy
Preferred
- Experience with Warehouse Management Systems (WMS)
- Knowledge of shipping, receiving, and transportation logistics
- Experience supporting warehouse operations and inventory processes
Skills & Competencies
- Customer-focused attitude
- Strong attention to detail
- Problem-solving abilities
- Time management and prioritization
- Team player with a positive attitude
- Professional communication skills
- Ability to work independently with minimal supervision
Our company strives to find our associates the right position where they can utilize their skills and experience.
Company Description
Our company strives to find our associates the right position where they can utilize their skills and experience.Vacancy posted 16 hours ago
Similar jobs that could be interesting for youBased on the Bilingual Customer Service Representative in Fontana, CA vacancy
- ...candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and... ...for consideration:Flexible hoursFluent in English (Bilingual in any language is a plus but not required)MUST RESIDE IN CALIFORNIABenefitsHealth...BilingualRemote workFlexible hours
Morphius Corp
Rialto, CA2 days ago $41.6k - $45.76k
...We're Hiring!As a Customer Service Representative with our team, you will generate the kind of exceptional customer experiences that reinforce the... ...Previous customer service experience preferred.Requirements:Bilingual - Spanish requiredProperty and Casualty license (must be...BilingualFor contractorsWork at officePhillip Cothran - State Farm Agent
Fontana, CA5 days ago$83k - $100k
...are seeking a motivated and customer-focused individual to join our... ...as an Insurance Account Representative (Sales). In this role, you will... ...and providing exceptional service to our clients. Responsibilities... ...agency Requirements Bilingual - Spanish required...BilingualFor contractorsWork at officeState Farm
Fontana, CA1 day ago$41.6k - $45.76k
Customer Service Representative - State Farm Agent Team Member Full Time in Fontana - CA Opportunity for advancement Paid time off Free food &... ...Previous customer service experience preferred. REQUIREMENTS Bilingual - Spanish required Property and Casualty license (must...BilingualFull timeFor contractors$83k - $100k
Insurance Account Representative - State Farm Agent Team Member Full Time... ...Responsibilities Use a customer-focused, needs-based review... ...market appropriate products and services. Maintain a strong work... ...every day. Qualifications Bilingual Spanish (required) Sales experience...BilingualFull timeFor contractors$25 per hour
...and reliable Medical Call Center Representative for a full-time, temp-to-hire... ...This role supports a healthcare services environment and focuses on... ...payment arrangements, and general customer service. The ideal candidate is fluent bilingual in English and Spanish, calm under...BilingualHourly payFull timeTemporary workLive inWork at officeMonday to Friday$18 - $22 per hour
...re hiring a Call Center Agent to support customers by handling inbound and outbound calls... ...outbound calls to follow up on orders, service issues, or customer satisfaction Provide... ...to detail and accurate data entry ~ Bilingual (Spanish/English) a plus Average...BilingualVoyage Employer Services
Ontario, CA5 days ago$32.5 - $36 per hour
...community engagement to help customers navigate their tax needs. As... ...tax expertise to provide full service tax return preparation, tax advice... ...\n \n Enthusiastically represent TurboTax locally, serving as... ...with Intuit’s policies \n Bilingual (English/Spanish)...BilingualLocal areaIntuit
Rialto, CA29 days ago- ...agents, handle administrative duties, and help gain and retain customers. You will thrive in a fast-paced environment, applying a detailed... ...and a marketing perspective while building strong customer relationships and delivering excellent service daily. #J-18808-Ljbffr...Bilingual
Michael Barraza - State Farm Agent
Ontario, CA5 days ago - A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Rialto, California. This role focuses on delivering exceptional... ..., with a focus on teamwork and achieving sales goals. Bilingual communication skills are preferred. Full-time role with...BilingualFull timeFor contractors
$20 - $23 per hour
...Bilingual Customer Service Representative The Customer Service Representative is responsible for delivering day-to-day customer support by managing orders, resolving issues, and maintaining effective communication across departments. This role ensures customer satisfaction...BilingualHourly payFull timeWork experience placementMonday to FridayMagnolia Foods LLC
Jurupa Valley, CA1 day ago$21 per hour
...Job Description Job Description Job Summary: The Customer Service Representative interacts with customers to process orders, manage accounts... ...), and proficiency in MS Excel, Word, and Outlook. Bilingual in Spanish required. Competencies: Strong problem-solving...BilingualKimco Staffing
Mira Loma, CA8 days ago- ...Job Responsibilities: The Customer Support Specialist is responsible for managing customer... ...This includes processing product and service orders, preparing quotes, maintaining... ...three years of relevant experience, be bilingual in English and French (preferred), and demonstrate...BilingualWork at office
SGS Consulting
Ontario, CAmore than 2 months ago $60k - $150k
...nonstandard auto insurance to new and existing customers. You will also have opportunities to... ...we'll support you in obtaining one) Bilingual skills in English and Spanish (a strong... ...) Experience in sales or customer service and a passion for helping people High...BilingualFull timeRelocation packageFreeway Insurance Services America
Fontana, CA2 days ago- ...value-based conversations and remarkable customer experience. If you are a motivated self... ...needs, and market appropriate products and services. Maintain a strong work ethic with a... ...to effectively relate to a customer Bilingual - Spanish preferred Property and...BilingualHourly payFor contractorsWork at office
State Farm
Rancho Cucamonga, CA1 day ago $20 - $21 per hour
...Airline Customer Service Representative in ONT Airport Customer Service Ontario, CA Part-Time Looking for ways to supplement your income... ...task and carry out duties in a fast-paced environment Bilingual speakers needed. Environmental Conditions: ~ Involves...BilingualPart time- ...coachable Sales Development Representative (SDR) to join our growing team... ...calls to prospective customers. Follow up on internet leads... ...delivering exceptional customer service. Help generate new... ...in sales (not just a job) Bilingual (English/Spanish)? Even better...BilingualHourly payFlexible hours
Zaragoza Farmers Insurance Agency
Riverside, CA26 days ago $20 - $24 per hour
...value-based conversations and remarkable customer experience. If you are a motivated self... ...prompt, accurate, and friendly customer service. Service can include responding to inquiries... ...to effectively relate to a customer Bilingual - Spanish required Property and...BilingualHourly payFor contractorsWork at officeState Farm
Riverside, CA1 day ago- ...Bilingual Call Center RepresentativesMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center... ...countries. We deliver Customer Experience (CX), Business... ...Bilingual Call Center Representatives to provide outstanding...BilingualFull timeCasual workWork at officeLocal areaRemote workFlexible hours
MCI
Riverside, CA3 days ago $17 - $22 per hour
...About The Position The Account Servicing Specialist (Pre 30's) will be responsible for... ...duties as assigned. Requirements: ~ Bilingual (English/Spanish) required. ~1+ year(s... ...regulations. ~ Ability to interact with customers in a professional, tactful, and...BilingualHourly payLocal areaFlexible hours- ...Retirement 401(k) Role Description Bilingual- Spanish Required Michael... ...in gaining and keeping customers. As an Account Associate... ...accurate, and friendly customer service. Service can include... ...outside sales or inside sales representative, retail sales associate, or...BilingualHourly pay
- ...value-based conversations and remarkable customer experience. If you are a motivated self... ...needs, and market appropriate products and services. Maintain a strong work ethic with a... ...to effectively relate to a customer Bilingual - Spanish preferred Property and...BilingualHourly payFor contractorsWork at office
$17 - $20 per hour
...serve as the initial point of contact for customers, addressing their inquiries via phone,... ...effective solutions.Experience in customer service, retail, or sales is preferred, along... ...people from diverse backgrounds. Being bilingual is advantageous.--Additional Information...BilingualHourly payFull timeMonday to FridayShift work$17.87 - $19.2 per hour
...Boulevard, Suite #301, Ontario, CA 91762 Position Overview Customer Service Representatives (CSRs) are the primary point of contact with our... ...holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements Must be able to sit and...BilingualLocal areaFlexible hoursAfternoon shiftEarly shift- ...State Farm Agent, you will build and develop customer relationships that focus on providing award winning customer service. We use a customer focused needs-based approach... ...Assist customers with policy changes Bilingual- Spanish preferred Must have CA Property and...BilingualHourly payFor contractors
Adolfo Saldana - State Farm Agent
Riverside, CAa month ago - ...have a passion for problem solving and customer service, we want you! In this role, you will... ...Day to Day Responsibilities Represent ViewSonic via phone, email, and chat for... ...type and connections is preferred ~ Bilingual Spanish or French a plus What’s in...BilingualFull timeWork at office
ViewSonic Corporation
Ontario, CA14 days ago $15 - $20 per hour
...value-based conversations and remarkable customer experience. If you are a motivated self... ...needs, and market appropriate products and services. Maintain a strong work ethic with a... ...-motivated Ability to multi-task Bilingual - Spanish preferred Property and...BilingualHourly payFor contractorsWork at office$21.01 - $26.73 per hour
Position Summary The primary function of a customer service representative is to provide exceptional customer service to all customers and employees... ...Strong organizational skills and attention to detail. Bilingual preferred. Strong computer skills. Communicate professionally...BilingualHourly payContract workWork at officeLocal area$41.6k - $65k
Insurance Account Representative - State Farm Agent Team Member Full Time in Riverside - CA... ...Provide prompt, accurate, and friendly customer service. Service can include responding to... ...Health license (must be able to obtain) Bilingual - Spanish required This position is with...BilingualHourly payFull timeFor contractors$41.6k - $65k
...you will build and develop customer relationships within the community... ..., and friendly customer service. Service can include... ...outside sales or inside sales representative, retail sales associate, or... ...presentations to potential customers Bilingual - Spanish required Property...BilingualHourly payFor contractorsWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Bilingual Customer Service Representative. Be the first to apply!
Related searches
- customer service administrator Fontana, CA
- logistics customer service representative Fontana, CA
- client experience specialist Fontana, CA
- client service officer Fontana, CA
- licensed insurance customer service representative Fontana, CA
- customer service officer Fontana, CA
- spanish speaking customer service representative Fontana, CA
- member service representative Fontana, CA
- customer service expert Fontana, CA
- customer support agent Fontana, CA