Senior Call Center Operations Leader
Valor Intelligent Processing
Valor Intelligent Processing is seeking an experienced Operations Supervisor to manage a team in delivering exceptional service across BPO campaigns. This role is focused on performance management, coaching agents, and ensuring operational excellence. The ideal candidate has at least 3 years of supervisory experience in a contact center and will lead efforts to improve service quality and team performance. This position offers competitive compensation and various benefits that support a balanced work environment. #J-18808-Ljbffr Valor Intelligent Processing
- MCI, a leader in tech-enabled business services, is hiring an Experienced Client Services Manager in Addison, TX. This role focuses on... ...relationships and ensuring consistent service delivery within our contact center. The ideal candidate will oversee key performance indicators and...Suggested
- MCI is looking for an Experienced Call Center Manager to oversee operations and ensure client satisfaction. The role involves managing high-volume environments, driving performance, and mentoring staff. Ideal candidates will have a degree in Business or Operations and significant...Suggested
- ...ensure adherence to service delivery standards within our contact center. The ideal candidate will have a strong background in BPO,... ...experience managing multiple accounts. You will supervise daily operations, monitor performance, and address customer issues promptly. We...Suggested
- 10 BTI Solutions, Inc. is seeking a Call Center Operations Manager in Plano, Texas. In this role, you will develop and execute strategies to improve customer experience metrics while managing operational efficiency. You'll lead training programs, collaborate with cross...Suggested
- ...Mass Markets in Dallas, Texas is seeking an experienced Call Center Client Account Manager II. This role is vital to managing enterprise and public sector client relationships, ensuring top-tier service delivery. Applicants should have over 10 years of experience, exceptional...SuggestedFull timeWork at office
- ...and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and...Flexible hoursShift workAfternoon shift
- ...Experienced Operations Supervisor MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored... ...Minimum 3 years of experience in a supervisory role in a BPO contact center. Strong leadership, communication, and problem-solving...Full timeTemporary workCasual workWork at officeLocal area
- ...Job Description Job Description Sector Operations Leader - Mission Critical Our Mission Critical team is looking to add an experienced team member to our group of talented leaders. The Sector Operations Leader serves as a matrixed operational strategist and partner...Contract workWork at officeWork from home
- Wunderlich-Malec Services, Inc. is seeking an Operations Manager for their Electrical Testing Group in Addison, TX. This vital role combines... ...a sustainable backlog of projects. Come be part of a growing leader in the engineering field. #J-18808-Ljbffr Wunderlich-Malec...
- OTT HydroMet is looking for a Business Operations Manager to lead their rentals business and drive operational improvements. The role demands a strategic thinker who can build scalable processes and improve revenue and customer experience. Ideal candidates will have over...
- RegionalManager of Operations Job Description A region of Heartland Dental supported offices is seeking aRegional Manager of Operations(RMO) with strong business acumen and a proven track record of leadership. In this strategic role, you will implement efficiencies and...Work at officeLocal areaRemote workWork from homeNight shift
- OrthoMed Anesthesia in Addison, TX, seeks a Regional Director of Operations to lead operational excellence across its multi-state anesthesia practice. You will oversee resource allocation, surgical scheduling, and ensure adherence to accreditation standards while optimizing...
- Bti-Solutions is seeking a Call Center Operations Manager in Plano, Texas. This role focuses on enhancing customer experience and streamlining operational processes within the Care+ team. The ideal candidate will lead initiatives that boost customer satisfaction metrics...
- A leading engineering firm in Addison, Texas, is seeking an Operations Manager to lead the expansion of their Electrical Testing Group. This role combines operational leadership with an entrepreneurial approach to build a new Business Unit from the ground up, managing...
- An entertainment venue in Addison, Texas is seeking an Assistant Director of Operations to oversee daily venue operations, manage a full-service bar and restaurant, and ensure an exceptional guest experience. The ideal candidate will have at least 7 years of experience...
- ...Thrive Women’s Clinic in Dallas, Texas, is seeking a compassionate Director of Clinic Services to oversee clinic operations and staff management. The ideal candidate will possess a current RN license in Texas, strong leadership skills, and experience in performing ultrasounds...
- ...Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...Remote work
$110.8k - $184.6k
...Cox Communications is searching for a Senior Data Center Administrator in Dallas, Texas. The candidate will oversee data center operations, manage logistics and vendor performance, and ensure compliance with safety standards. Requires a Bachelor's degree and relevant...Flexible hours- ...Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...Work at officeRemote workFlexible hours
$119k - $170k
...smoothly day to day. You'll work across areas like Contact Center, Claims, and Field Services to keep operations stable, performance on track, and issues addressed... ...staying close to the numbers, working with service leaders and vendor management, and stepping in when things...Local area3 days per week- A leading funeral service provider is seeking a Supervisor for the Personal Care Center in Dallas, Texas. This role involves overseeing operations, ensuring compliance with regulations, and training staff while maintaining high standards of quality and compassion. Candidates...
- A leading AI infrastructure company in Dallas is seeking an experienced construction manager to lead hyperscale AI Data Center construction projects. The ideal candidate has over 10 years of construction management experience with a track record of delivering mission-critical...
- NTT DATA is seeking an experienced Program Manager to lead the implementation of an enterprise Contact Center platform using NICE or Genesys technologies. In this role, you'll oversee program delivery, drive architectural and solution design, and ensure integrations with...
- ...Manager, you will work on a team delivering a hyperscale data center. You will have direct accountability for project quality and commissioning... ...& strategically leading Google’s GC & integrates with Google’s Operations team to deliver the programs goals & deliverables Create,...Contract workFor contractorsFor subcontractorWork at officeVisa sponsorshipRelocation package
- ...A luxury hotel in Dallas seeks an experienced Hotel Manager to oversee hotel operations and enhance guest satisfaction. Responsibilities include leading teams, managing budgets, and ensuring quality service across departments. Ideal candidates should possess strong leadership...
- ...Avenue5 is seeking a Regional Manager to oversee operations across several properties in Dallas, Texas. This role is critical for ensuring operational efficiency, resident satisfaction, and effective management of associates. The ideal candidate should have 5-10 years...
- ...Hotels & Resorts is seeking a Food and Beverage Manager in Dallas, Texas. In this role, you will manage restaurant and room service operations while ensuring customer satisfaction and compliance with all regulations. This position involves developing staff, managing...
- ...Financial Services, Inc. is seeking a Loan Processor Manager in Dallas, TX. This hybrid role involves overseeing loan processing operations and ensuring compliance with funding objectives. The ideal candidate will have at least 4 years of experience in the auto finance...
- ...Elijahhouseliving in Lewisville, Texas, is seeking a pharmacist to oversee and direct operations of the in-store pharmacy while also monitoring department performance. The role includes participation in pharmacist duties, ensuring that the pharmacy operates efficiently...
- ...Sonida Senior Living is looking for an Operations Specialist in Dallas, Texas. This role provides interim leadership to senior living communities during transitions, ensuring operations are stable and compliant. The ideal candidate will have extensive experience in senior...Interim roleFlexible hours
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