Automotive Front Desk Receptionist

DARCARS of Fairfax is now hiring for Automotive Front Desk Receptionist As the Automotive Front Desk Receptionist you are the front-line representative for the dealership and must represent the dealership in a professional, friendly manner at all times. She/he greets customers as they enter the showroom and directs them to the appropriate party in accordance with dealership policies and answers basic inquiries. The receptionist intercepts, screens, and routes incoming calls and takes thorough messages and provides basic information to callers. The receptionist also assists in salesperson day to day activities such as administering dealer tags and gas tickets. Qualifications: _ Fulltime and Part time hours available _ Must be able to speak clearly and pleasantly on the telephone and convey the image of professionalism and competence to callers and in-person customers Strong communication skills with both customers and DARCARS employees Demonstrated commitment to customer service Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers Previous customer service experience preferred butnot required Requires the ability to sit for long periods of time Be able to work in a fast-paced environment Be a team player Must be able to work a flexible schedule, evenings and weekends Must be able to pass pre-employment screen (background) Employee discounts on vehicle purchases, parts and service repairs Opportunities to join our community service initiatives Internal career advancement opportunities In this role, you'll: Greet showroom customers and determine the nature of their visit. Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a salesperson. Answer basic customer inquiries and refer more extensive inquiries to the appropriate person. Enter data into computer operated prospect tracking system. Manage switch board. Communicate with callers in a professional, friendly and efficient manner, striving to minimize the time they are put on hold. Take thorough messages indicating the caller’s first and last name, company name if applicable, the time, and the message the caller wishes to leave. Communicate messages to all appropriate parties in a timely manner. Provide basic information to callers who have general inquiries. Update and distribute company telephone roster when necessary. Perform clerical duties and accounting duties as assigned by controller or GSM. Serve as showroom greeter. Other duties assigned by management. Make transaction receiptsfor sale and service department*if applicableThis job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated. #indeedhigh DARCARS Automotive Group Automotive Excellence Since 1977. Representing 42 franchises in 32 showrooms in MD, NY, CT, FL, VA DC and NJ. DARCARS Automotive Group, established in 1977, operates 32 showrooms across six states, proudly representing 42 automotive franchises and recognized on the Forbes 500 list. 7550 Wisconsin Ave, Bethesda, Maryland 20814, US 15625 Frederick Rd, Rockville, Maryland 20855, US 5060 Auth Way, Suitland, Maryland 20746, US 8100 Annapolis Rd, New Carrollton, Maryland 20784, US 755 Rockville Pike, Rockville, Maryland 20852, US 11755 Business Park Dr, Waldorf, Maryland 20601, US 12511 Prosperity Dr, Silver Spring, Maryland 20904, US 9020 Lanham Severn Road, Lanham, MD 20706, US 2260 Crain Hwy, Bowie, Maryland 20716, US 5826 Urbana Pike, Frederick, Maryland 21704, US 4700 Branch Ave, Camp Springs, Maryland 20748, US 53 Engle St, Englewood, New Jersey 07631, US 9330 Baltimore Ave, College Park, Maryland 20740, US 15911 Indianola Dr, Rockville, Maryland 20855, US 7233 Blanding Blvd, Jacksonville, Florida 32244, US 10620 Fairfax Blvd, Fairfax, Virginia 22030, US 6007 Eastern Avenue, Baltimore, MD 21224, US 5293 Buckeystown Pike, Frederick, Maryland 21704, US 12210 Cherry Hill Rd, Silver Spring, Maryland 20904, US 15401 Frederick Rd, Rockville, Maryland 20855, US 315 Milbank Ave, Greenwich, Connecticut 06830, US 19 Railroad Ave, Greenwich, Connecticut 06830, US 275 Kisco Ave, Mount Kisco, New York 10549, US Company DARCARS Automotive Group Location Fairfax County, Virginia, United States #J-18808-Ljbffr DARCARS Automotive Group