IT Support

Requisition ID: 298028 Relocation Authorized: None Telework Type: Full-Time Office/Project Work Location: Various Work Locations USA, Mesa, AZ Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report . Project Overview: We are building high performing teams to deliver complex EPC heavy civil project and looking for motivated, hands-on, collaborative innovators, doers, and problem solvers. The projects are hydro power generation with scopes including roadway development, significant structures including dams, spillways, tunnel waterways, inlet/outlet structures, hydromechanical equipment, mechanical and electrical systems, and site facilities and buildings. This is your opportunity to be part of history making projects Job Summary: Bechtel is among the most respected engineering, project management, and construction companies in the world. Bechtel operates through four global business units that specialize in infrastructure; mining and metals; nuclear, security and environmental; and oil, gas, and chemicals. Today, our colleague's team with customers, partners, and suppliers on diverse projects in nearly 40 countries. This role requires the person to provide hardware, software and automation support for personnel on a large, complex project in Arizona. The successful candidate will be responsible for setting up and supporting a project network as well as laptops, mobile devices and software for this project. #LI-VB1 Major Responsibilities: Provides IT operational /technical support on the project. Work with the Project IT Lead to establish IT requirements to support the execution of the project Implements and supports IT hardware deployments, network infrastructure systems and software, following and adhering to Project IT procedures, standards, and security requirements Coordinates with the project disciplines to evaluate new software, upgrades, enhancements and security patches. Leads requirements reviews with functions and other business stakeholders. Provides metrics for IT governance compliance. Provides input and updates to the Project Automation Plan, Disaster, Prevention and Recovery Plan, Software Portfolio, Application and data integration schematics, and project IT handover and Closeout plan. Manage the project file server, Microsoft Teams, and SharePoint site. Deployment of Teams voice endpoints, and support for conferences and meetings. Develops moderately complex IT reports, dashboards and automates workflows Provides input to technical scopes of work for contractors Recommend process improvement solutions. Development of IT support guides and user training. Procurement and management of IT assets using tools such as ServiceNow. Planning, tracking and completion of IT scheduled activities. Education and Experience Requirements: Bachelor’s degree (or international equivalent) and a minimum of 5-8 years of relevant experience or 9-12 years of relevant work experience in lieu of a degree Required Knowledge and Skills: Microsoft Fundamentals courses related to Azure, M365, Teams and SharePoint administration desirable. Worked on large EPC/Civil Infrastructure projects, preferably in North America Ability to identify, track, elevate, and resolve problems using basic techniques and methods of troubleshooting end-user problems. Excellent SharePoint / Teams / Teams Voice / Office 365 skills Experience writing IT scope of work documents Knowledge of software and integration architecture for document management, project controls, Autodesk suite, workflows and dashboards. Essential Behavioural Skills: Excellent English oral and written communication skills and the ability to document technical reports and processes. Excellent presentation skills. Self-motivated individual with the ability to influence others. Excellent customer relationship skills. Time management skills. Total Rewards/Benefits: For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards Diverse teams build the extraordinary: As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent. We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy. Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to View email address on click.appcast.io #J-18808-Ljbffr