Customer Service Representative

divh2Customer Service Representative/h2pLocation: 123 Morningside Drive, New York, NY 10027/ppQualification Requirements:/pulliStrong clerical and data entry skills./liliRespond to telephone inquiries from the public and other state agencies./liliMonitor the Bureaus shared email accounts for service documents and other documents for administrative processing./liliInput data into NYMatters and conduct research in NYMatters (case management database)./liliSchedule meetings, appointments, and interviews in office and via different video conferencing platforms./liliSchedule depositions as requested by attorneys./liliAssist with purchase requests and expert requests. Maintain all associated records./liliAssist with the distribution of legal books and supplies./liliPrepare Tables of Contents and Tables of Authority for legal briefs./liliAssist with copying, scanning and redaction of legal papers./liliAccess publicly available court records to obtain case status and documents./liliPerform other duties as assigned./liliMust be proficient in Microsoft Word. Knowledge of Microsoft Excel is a plus./liliPreferred Education: High School, Technical Degree/Certificate Program/li/ulpAbout Us: InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company./p/div