Senior Talent Operations Specialist

Job Description

Job Description

About the Company:

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

The Role You'll Play

You'll help power a seamless, human hiring experience by building reliable systems and processes behind the scenes. You'll bring structure to complexity, anticipate what will scale, and partner closely with teams across Playlist to keep talent programs running smoothly and continuously improving.

• Own day-to-day administration and continuous improvement of our ATS (Greenhouse or Ashby) to keep workflows clear, consistent, and easy to use
• Lead talent operations projects from kickoff through launch, aligning stakeholders, timelines, and success metrics
• Design and refine processes that improve recruiter and hiring team efficiency while supporting a strong candidate experience
• Partner with cross-functional teams across People Operations and Talent Acquisition to translate needs into practical solutions
• Use data and feedback to identify bottlenecks, measure impact, and iterate quickly
• Support connected HR systems work, including Dayforce, with an eye toward scalable and sustainable process design
• Apply project management tools and methodologies to keep programs on track, well-documented, and aligned with company goals
• Explore thoughtful ways to use generative AI to streamline workflows and improve outcomes

Experience You Bring

• 4+ years as an administrator of Greenhouse or Ashby ATS
• 4+ years of experience managing projects, programs, and operational initiatives, ideally within HR, People Operations, or Talent Acquisition
• 2+ years of experience leading programs with clear success metrics and measurable results
• Proven ability to take projects from inception to completion, executing efficiently across competing priorities
• Demonstrated ability to build trusted relationships with cross-functional stakeholders, internally and externally
• Strong desire to innovate by improving processes and adopting tools that drive efficiency and impact
• Comfort using data and feedback to refine processes and deliver practical solutions
• Ability to communicate clearly across audiences and stay focused under pressure while managing multiple priorities
• Experience with Goodtime interview scheduling a plus
• Implementation experience a plus

Pay Transparency

It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair, and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $100,000 to $115,000. The total compensation package for this position may also include performance bonuses, benefits, and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.