Customer Service Representative

Registration Representative Pediatric Cardiology The Registration Representative will: Proficient in the patient registration and scheduling requirements of the Outpatient functions Act as the financial interpreter for patients by advising them of their financial responsibilities. Provide patients or their legal representative with concise and easily understood information about their healthcare coverage. Receive and screen visitors and telephone calls for department. Schedule outpatient services. Perform registration process in accordance with Hospital and Departmental policies and procedures. Possess a thorough understanding of all other operational functions within the department. Demonstrate proficiency in downtime procedures. Requirements: Medical Terminology required Bilingual English/Spanish strongly preferred ICD coding experience Strong customer service skills Knowledge of third party payer, federal and state regulations desired Highly motivated Enthusiastic team player