Logistics Center Associate I-Customer Returns

About KARL STORZ

From the operating room to surgery centers—and everywhere in between—KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging—to build a more connected, software-enabled operating room.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients’ lives around the world.

About the Role

Build your career in a fast-paced, high-impact environment as a Logistics Center Associate I supporting returns and material handling operations. In this hands-on role, you’ll play a critical part in ensuring returned products are processed accurately and efficiently—helping maintain the flow of essential medical equipment to healthcare providers.

You’ll work with SAP systems, investigate and resolve return-related issues, and collaborate with cross-functional teams—all while upholding high standards for safety, quality, and productivity. This is an excellent opportunity for someone who thrives in a team-oriented environment and is looking to grow within a company committed to continuous improvement and operational excellence.

Schedule: Monday – Friday | 6:00 AM – 2:30 PM
Work Environment: On-site logistics/warehouse setting

What You’ll Do

• Process and document customer returns accurately and efficiently in SAP
• Investigate discrepancies and resolve return issues to completion
• Execute core material handling and logistics transactions within SAP
• Support cross-functional logistics operations and assist where needed across the team
• Ensure compliance with safety, quality, and productivity standards
• Contribute to continuous improvement (LEAN) initiatives to enhance workflow efficiency

What You Bring

• High school diploma or GED required
• Basic computer skills and ability to learn SAP or similar systems
• Strong attention to detail and ability to follow procedures accurately
• Good communication skills and a collaborative team-oriented mindset
• Dependable, punctual, and committed to high-quality work

Nice to Have:

• Experience working with SAP or other warehouse/logistics systems
• Previous experience in returns processing, logistics, or warehouse operations

What Will Make You Successful

• A strong focus on accuracy and quality when handling returns and documentation
• Ability to troubleshoot and resolve issues independently while collaborating with others
• A proactive mindset and willingness to support team needs across functions
• Commitment to safety and efficiency in a fast-paced, hands-on environment
• Continuous improvement mindset with a desire to learn and grow

Why KARL STORZ?

Join KARL STORZ and be part of a team where your work directly supports healthcare providers and improves patient outcomes. You’ll gain valuable experience in logistics and SAP systems while working in a collaborative environment that values teamwork, reliability, and operational excellence.

With consistent weekday hours, opportunities for development, and a culture driven by continuous improvement, this is a place where you can grow your career and make a meaningful impact.

Ready to make an impact? Apply to be our next Logistics Center Associate I and help us build the future of MedTech together.

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