Business Operations Manager

Location Mishawaka,Mishawaka, IN, 46544,United States Employee Type FT Exempt Business Operations Manager (BOM) Reports to the President of DirectLine Communications. This position oversees daily departmental operations, manages staff, ensures compliance with policies, and optimizes processes to achieve organizational goals. Direct reports include- Construction and Billing Coordinator Supervisors, damages/chargebacks, and inventory control. Role Overview Responsible for managing the day-to-day activities of a department or team and ensuring that operations run efficiently and effectively. This position serves as a bridge between employees and upper management, while maintaining workflow and quality standards and promptly addressing operational and administrative issues. This role is critical for smooth business operations and process optimization. Also serves as a liaison between the DLC and Network Management Group departments, including Accounts Receivable, Accounts Payable, Inventory, Human Resources, Safety, Information Technology, and Equipment Management. Education: Minimum of a bachelor’s degree in business administration, finance, management or a related field. Will consider a combination of education and experience. Experience: 2-3 years of proven experience in a supervisory or leadership role. Ability to travel to offices in parts of Indiana and Illinois #J-18808-Ljbffr