SEMS Operations Support Analyst

Job Description and Duties

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

Under the direction of the Program Manager II, Office of Emergency Services, the SEMS Operations Support Analyst performs the more responsible, varied, and complex journey-level technical analytical assignments to provide vital administrative and program support for the Response Systems Integration (RSI) Division. Working with a high degree of independence, the incumbent coordinates specialized training initiatives, maintains internal program databases, tracks divisional projects, and assists with RSI technical toolset management.

A core component of this role involves driving project development through robust interagency collaboration and cross-functional integration. The incumbent ensures absolute documentation accuracy and operational compliance, managing comprehensive work plans, milestones, and timelines using Microsoft Office and advanced project management software. Additionally, the incumbent conducts data-driven research to enhance emergency response practices, performs Completed Staff Work to develop and continuously refine complex disaster response documents, and fosters critical collaborative relationships with external governmental and non-profit entities.

You will find additional information about the job in the .

Working Conditions

In Office: This position supports and manages the day-to-day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position.

Conflict of Interest (COI): This position is designated under the Conflict of Interest Code and is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

Special Requirements

Application Package Requirements

To have your application considered for this job opportunity:

• List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
• List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
• Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
• You must complete the “DUTIES PERFORMED” on the State Application ( do not note “see attached resume” in this section ). Failure to comply and your application is considered incomplete.
• SROA and Surplus are encouraged to apply and must submit a copy of their letter.
• Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.

If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.

NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.

**A candidate pool may be established for subsequent vacancies.**

**All hires may be subject to a criminal background check.**

**We encourage applicants to apply electronically.**

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Core understanding or applied experience with the Standardized Emergency Management System (SEMS) to support state and local disaster toolsets.
• Submits meticulous, error-free documentation and proactively applies constructive feedback for continuous improvement.
• Remains calm, focused, and professional when managing multiple competing priorities in high-stress situations.
• Logically analyzes complex, ambiguous problems to deliver comprehensive, standalone recommendations to executive leadership.
• Consistently gathers and analyzes data to produce high-quality operational reports under compressed timelines.
• Acts as a critical, outside-the-box thinker who makes effective decisions despite high ambiguity and risk.
• Communicates effectively to lead and facilitate collaborative meetings involving diverse operational partners.
• Eagerly assumes the most complex duties and rapidly adapts to shifting organizational priorities.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

• Free Parking
• On-site Gym and Locker room
• Electric Carport
• Excellent CalPERS state pension plan
• 401(k) and 457(b) Plans
• Flexible Schedules
• Generous paid time off
• Health, dental & vision insurance for the employee or the employee's family
• Investment in careers development
• Located near many local eateries, financial institutions, and the Light Rail Station

Statement of Qualifications

All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ may disqualify an applicant from consideration.

A resume in lieu of the SOQ responses may disqualify an applicant from consideration. A standard or generic SOQ may disqualify an applicant from consideration.

Please review the Duty Statement and the Desirable Qualifications for the Analyst II.

SOQ FORMAT INSTRUCTIONS:

• The SOQ shall be no more than two pages, 12-point Arial font, one-inch page margin, SOQ title centered on top of the page, and number your answers to correspond directly with the listed prompts below. Do not merge your answers into a general cover letter.

PLEASE ANSWER THE FOLLOWING QUESTIONS:

1. How has your professional experience, analytical background, and education prepared you to succeed as an Analyst II in our Response Systems Integration Division? Please highlight your specific experience managing or analyzing program operations.

2. Share details about your role and the accomplishments you've made through the government programs you've been involved with. Highlight your contributions, the impact of your work, and the progress you've achieved.

For assistance in uploading documents, including the SOQ, you may want to consider watching the following video from CalHR's Training Catalog: Upload SOQ to your Application Package

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please refer to the Statement of Qualifications (SOQ) section at the bottom of this job bulletin for the filing instructions and the SOQ Question(s). Applications submitted without the SOQ may not be considered.