Business Support Specialist, Air & Sea Pricing

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.  

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. 

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. 

Visit dsv.com and follow us on  LinkedIn and  Facebook .

Location: USA - Iselin, Wood Ave 

Division: Air & Sea 

Job Posting Title: Business Support Specialist, Air & Sea Pricing 

Time Type: Full Time

Summary

As a Business Support Specialist, you will be responsible for providing administrative support to the regional pricing teams and ensuring smooth and efficient administrative processes. You will collaborate with various pricing team members within the region and support the administration of the team’s centralized email flow. You will be enabling visibility and reporting on progress of requests to the pricing team. The role requires excellent analytical skills, attention to detail, and ability to multitask and prioritize work in a fast-paced environment.

Duties and Responsibilities

• Analyze business data and allocate workload according to assigned matrices.
• Manage exceptions identified within database.
• Prepare reports for management that provide visibility into workflow management and response times of the regional pricing teams
• Review status of quote conversions provided by the pricing teams. Follow through on review reasons for not winning quotes – categorize these and make them visible to branch and sales management teams.
• Develop and implement processes and procedures to improve operational efficiency of tasks being executed.
• Develop training materials and conduct training sessions for new employees requiring access to reports and email boxes
• Participate in special projects as assigned by management

Educational background / Work experience

• Associate Bachelor’s degree in administration or related field is preferred
• Minimum of 5 years of experience in an administrative capacity is preferred
• Experience in the transportation and logistics industry is preferred
• Experience in data analysis and digital systems is preferred

Skills & Competencies

• Good analytical and problem-solving skills
• Good working knowledge of database and transport management system
• Good communication and interpersonal skills
• Ability to work independently and as part of a team
• Good time-management and organizational skills
• Knowledge of transportation and logistics operations and regulations
• Proficient in Microsoft Office Suite, especially Excel

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• May provide guidance and training to junior staff members

Preferred Qualifications

• Bachelor’s degree in Business Administration, Logistics, or related field

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficient in Microsoft Office Suite, especially Excel
• Knowledge of database and project management software preferred

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $60,500 - $72,000 / Annual.  Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.  

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.

DSV does not accept unsolicited agency resumes.  Please do not forward unsolicited resumes to our website, employees, or Human Resources.  DSV will not be responsible for any agency fees associated with unsolicited resumes.  Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the  DSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on jobs.dsv.com . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .