Strategic AVP: Customer Care Quality & Insights
Two Harbors Investment Corp.
Two Harbors Investment Corp. is looking for an AVP, Customer Care Quality in Dallas, Texas. This role involves leading Quality Assurance operations and turning insights from evaluations into actionable recommendations that improve performance and compliance. The ideal candidate will have over 10 years of experience in mortgage servicing or operations management, alongside excellent analytical and communication skills. The position aims to foster a culture of accountability and continuous improvement within the Customer Care organization. #J-18808-Ljbffr Two Harbors Investment Corp.
- Position Summary This is a key strategic and operational leadership... ...improvement and delivery of customer service and the strategic development... ...service Use customer insight and root cause analytics to identify... ...change projects Drive quality and consistency Partner with...QualityWeekly payLocal area
- ...communities and being a part of our caring culture, you belong here.... ...clients. Unlocking Market Insights Lead operational and... ...evaluate performance, support strategic decision making, and drive actionable... ...in delivering high‑quality insights. Teaming Up for Success...QualityWork at officeShift work
- ...relationships with institutional investors, ensuring high-quality portfolio insights and operational excellence. Candidates should have a Bachelor... ...and advanced Excel proficiency are essential for success in this strategic, client-facing position. #J-18808-Ljbffr LP AnalystQuality
- ...automation to help us reimagine customer interactions and modernize... ...About the Role: The AVP Architecture enables business... ...track record of designing high quality, available, secure, and useful... ...and financial analysis inform strategic decisions. Serve as accountable...QualityWork at officeFlexible hours3 days per week
- ...employees' lives better with high-quality benefits offerings across the... ...solutions, you will strategically cross-sell with other ADP associates... ...for diverse perspectives and insights. Belong by joining one of... ...without each of us taking care of ourselves and being there...Quality
$180k - $200k
...created a new standard of care for heart disease through... ...medical software that meets customer needs and our intended use... ...for setting measurable quality objectives. Our commitment... ...seeking a highly skilled and strategic Director of Customer Insights and Analytics. This role...QualityRemote work$210k - $225k
...Strategic Account Manager Date: May 21, 2026 Location... ...difference for our customers – and to save more lives... ...for service and quality through relationships... ...Translate customer and market insights into actionable... ...to the best possible care, Getinge provides hospitals...QualityWork experience placementWork at officeRemote workWorldwide$71k - $125k
...The successful candidate will drive strategic research initiatives and position us... ...with AI in a range of research and insights use cases, building custom prompts and genuinely enjoys tinkering... ...results that meet the highest quality standards Own all aspects of the...QualityWork at officeLocal area$250k - $300k
SalesHouston,TexasAustin,TexasDallas,Texas Strategic Account Director - Capital Markets... ...committed to empowering the global quality of life by helping our customers make energy affordable and... ..., anywhere access to analytics and insights, we’re helping our customers make better...QualityWork at office- ...Director Of Customer Response & Digital Service We... ...committed to putting those qualities to work on solutions... ...speed, accuracy, and care, this role directly... ...Leverage data and insights to drive performance,... ...customers. We partner strategically with many of the world...Quality
- ...innovative industry leader is seeking a Strategic Analytics Lead to help advance its data... ...complex datasets, and deliver strategic insights that drive informed decision-making and... ...through feature engineering and rigorous quality assurance, while implementing controls and...QualityFull timeWork at officeWork from home
$145k - $165k
Match Group Shared Care and Moderation Services provides... ...department includes moderation and customer service operations, strategic support through teams like... ...voice, tone, and quality standards for all customer... ...Voice of the Customer & Data Insights Leverage qualitative and...QualityWork experience placement- ...help shape how large-scale customer care initiatives are delivered at... ...designed to improve escalation quality, reduce repeat issue drivers... ...Develop operational insights and reporting to support leadership... ...business knowledge and strategic insight surrounding emerging...QualityTemporary workWork at officeLocal areaRelocation
- ...What We'll Build Together As a strategic loyalty advisor at Kobie... ...connection throughout their customer lifecycle and deliver enterprise... ...customer needs. Translate Data into Insight — Analyze research and... ...projects or workstreams, ensuring quality and timeliness. What You Need...QualityRemote workFlexible hours
- ...SVP, Customer Service & Inside Sales Clean Harbors is looking for... ...driving conversion, service quality, and customer satisfaction.... ...Maximize the GCC as a strategic differentiator by moving up the... ...aligned internally). Use insights to drive adoption, productivity...Quality
- ...to make a difference in the lives of our customers and communities. Our mission is to do well... ...goals. Position Summary The AVP AML/CFT (BSA) Program Manager will be a member... ...Responsibilities Develops and oversee quality control review of program pillars....QualityWork at office
$78k - $94k
...investments. Develop and execute customized strategies to identify, solicit,... ...their investments through high-quality reports, personalized updates, and strategic touchpoints. Proactively identify... ...accurate data entry, dashboard insights, and reporting to track and analyze...QualityLocal areaImmediate startRemote workVisa sponsorshipFlexible hours- ...Vice President for Marine Underwriting based in Dallas or Houston, TX. This full-time position focuses on driving underwriting quality and strategic direction within a hybrid work model. The right candidate will have over 10 years of underwriting experience and strong...QualityFull time
$150k
...payers manage costs, improve quality scores (like HEDIS), or streamline... ...that directly impact patient care or facility operations.... ...marketing, product development, and customer success teams to ensure... ...the investment. Sales and Strategic Competencies (Process/Strategy...QualityLong term contract- ...Strategic Account Executive Join the team redefining how the world experiences design.... ...passion for building relationships with customers who love our product. Our Account Executives... ...inform the Product roadmap and provide insights that strengthen our value proposition...Work at officeLocal areaRemote workFlexible hours
$130.7k - $196.1k
...help shape how large‑scale customer care initiatives are delivered at... ...forward. The role helps translate strategic direction into clear... ...budget, and aligned to defined quality standards. Project Planning... ...business knowledge and strategic insight surrounding emerging trends...QualityTemporary workWork at officeLocal areaRelocation- ...managing sales activities to achieve goals while improving quality and customer service. The successful candidate will have at least 12 years... ...industry. This role involves defining and executing strategic sales initiatives, maintaining customer relationships, and...Quality
$230k - $400k
...and lead consulting engagements. This role entails managing a portfolio of client relationships while ensuring project quality and alignment to strategic objectives. Candidates should have 8+ years of consulting experience in utilities, strong relationship-building...Quality- ...managing accounts; it's about becoming a strategic partner. What You'll Do:... ...with a strong reputation as a fun-loving, quality-focused service provider. Our employees... ...Dedicated consultants that provide industry insights & resources to ensure continued career development...QualityFull time
$300k
...Job Description The Strategic Account Executive will have an increased revenue threshold... ...Aramark delivers to their clients the highest quality office coffee, vending, micro market,... ...information and propose appropriate customer solutions. Lead the internal process...QualityContract workWork at officeLocal area$300k
...Hospitality Strategic Account Executive-Dallas The Strategic Account Executive will have... ...delivers to their clients the highest quality office coffee, vending, micro market, snacks... ...information and propose appropriate customer solutions. Lead the internal process...QualityContract workWork at officeLocal area- ...Strategic Solutions Sales Executive - Southern Europe Sales | London, United Kingdom |... ...Atlassian, we are on a mission to help our customers compete and win in the modern, digital... ...Executive acts as a customer champion, feeding insights back to product and engineering to...Local areaRemote work
$148.5k - $185.5k
...programs that support sales teams, customer support functions, product... ...buying journey. Provide strategic guidance to senior leaders... ...forecasting, and operational insights. Identify and implement... ...communities where access to quality care is available to all. Equal...QualityWork at officeHome office- ...Quality Assurance Manager MCI is one of the fastest... ...countries. We deliver Customer Experience (CX),... ...a detail-oriented and strategic Quality Assurance Manager... ...and provide actionable insights to operations and training... ..., family or medical care leave, gender identity...QualityFull timeTemporary workCasual workWork at officeLocal areaRemote work
- ...AVP, Servicing Remittance and Financial Oversight Genstone is the holding company within The Fay Group, providing a broad suite... ...Strong project management skills Strong attention to detail; strong quality and compliance orientation Ability to effectively prioritize...QualityInterim role
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