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Strategic AVP: Customer Care Quality & Insights

Two Harbors Investment Corp.

Two Harbors Investment Corp. is looking for an AVP, Customer Care Quality in Dallas, Texas. This role involves leading Quality Assurance operations and turning insights from evaluations into actionable recommendations that improve performance and compliance. The ideal candidate will have over 10 years of experience in mortgage servicing or operations management, alongside excellent analytical and communication skills. The position aims to foster a culture of accountability and continuous improvement within the Customer Care organization. #J-18808-Ljbffr Two Harbors Investment Corp.

Vacancy posted 5 days ago
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