Senior Business Subject Matter Expert
Vtech Solution Inc
Senior Business Subject Matter Expert
The Senior Business Subject Matter Expert (SME) brings proven experience from related businesses or organizations as well as system integration and technology experience. They consult with the client to define needs or problems, conduct research, perform studies and surveys to obtain data, and analyze problems to advise and make recommendations on business and technical solutions based on hands-on experience solving similar business problems. They are able to utilize knowledge of theory, principles, or technology of specific discipline or field of specialization.
Role Description:
Consults with executive-level stakeholders to define business need or problem; conducts research, performs studies and surveys to obtain data; and analyzes problems to advise on or recommend solutions, utilizing knowledge of theory, principles, or technology of specific discipline or field of specialization.
Requires knowledge in computer programming and other related technical fields as well as extensive experience in a particular business or industry subject matter.
Conducts study or survey on need or problem to obtain data required for solution.
Analyzes data to determine solution, such as installation of alternate methods and procedures, changes in processing methods and practices, modification of machines or equipment, or redesign of products or services.
Advises client or department heads on alternate methods of solving need or problem, or recommends specific solution.
Requires experience providing consulting services to governmental entities.
May be designated according to field of business and technical specialization.
Works with BHSR management team to conduct analysis on EDRS workflow and make recommendations for improvements to the overall implementation of this state-wide solution.
Conducts end-user training to medical certifiers, coroners/medical examiners, and local registrars.
Provides ongoing educational and technical support to end-users who are using the EDRS web-user interface and those that are linked in through a 3rd party software bridge interface.
Works with business analysts to troubleshoot application issues and makes recommendations to BHSR on workflow modifications to improve the overall efficiency of the workflow.
Qualifications
Skills: Required / Desired
Amount of Experience (Years)Business, technical, or integration consulting - Required - 10
4 year college degree or equivalent technical study with advanced study - Highly desired
Project Management Certifications - Highly desired
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