Patient Safety Program Manager

Anticipated End Date:
2026-06-26

Position Title:
Patient Safety Program Manager

Job Description:

Location: Indianapolis IN, Denver CO, Woodland Hills CA, Mason OH, Grand Prairie TX, Tampa FL, Atlanta GA, Norfolk VA, New York NY, St. Louis MO, Louisville KY, Chicago IL

Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.


Position Overview:

Responsible for serving as a liaison with and overseeing enterprise patient safety activities, projects, and programs.

How you will make an impact:

• Leading patient safety initiatives and workstreams that support the identification, measurement, and reduction of preventable harm; ensuring integration of patient safety priorities into broader business processes; and coordinating activities across organizational priorities and defined patient safety pillars.
• Works with clinical, analytic, operational, provider, compliance, legal, and vendor stakeholders to design and implement patient safety initiatives and interventions. Coordinates complex workstreams involving detection methodologies, data integration, provider engagement, policy implementation, intervention programs, external partnerships, and performance monitoring. Ensures that study methodology is sound and appropriate reporting is in place
• Develops and oversees implementation plans and patient safety improvement activities designed to improve the quality and safety of care for members
• Assures compliance with applicable governance, regulatory, accreditation, and corporate requirements
• Assures that patient safety activities are relevant to the needs of targeted populations and aligned with enterprise priorities
• Maintains effective documentation of patient safety programs and initiatives to meet regulatory and accreditation standards
• Provides oversight to assure accurate and complete quantitative analysis of clinical and operational data and presentation of results
• Oversees implementation of new initiatives and monitors performance against established objectives and measures
• Leads interactions with regulators, oversight entities, external partners, and key stakeholders as appropriate
• Contributes to the development and execution of enterprise patient safety strategies and supports continuous improvement efforts across patient safety programs

Minimum Qualifications:

• Requires a BS in health administration, nursing, public health, health informatics, clinical sciences, or a related healthcare field; 6 years of healthcare quality improvement, patient safety, program management, healthcare analytics, healthcare policy, managed care, or related experience; or any combination of education and experience which would provide an equivalent background

Preferred Skills, Capabilities and Experiences:

• Project management experience preferred
• Current unrestricted license, certification in applicable field (i.e., CPHQ), and/or an MS in a health-related field (i.e., Nursing) preferred
• Claims system experience preferred
• Experience with CMS Patient Safety programs (HAC Reduction) preferred
• Knowledge of AHRQ Patient Safety Indicators strongly preferred
• Experience in Surgical environment is nice to have
• Experience in Pharmacy environment nice to have
• Maternal clinical experience nice to have
• Familiarity with Leapfrog Group safety measures preferred
• Strong skills in data-driven quality improvement, trend analysis, and translating safety data into system-level action

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $81,624 to $154,656

Locations: California; Colorado; Illinois; Virginia; New York

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee.

Job Level:
Non-Management Exempt

Workshift:
1st Shift (United States of America)

Job Family:
QLT > Clinical Quality

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.