Senior Account Manager (Remote)

Job Description

Job Description

Description:

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally, including over 100 of the Fortune 500. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is #1 in our $25B industry.

As a Senior Account Manager , you will be supporting our Account Executives by growing existing, key client accounts. This sales-support position requires client relationship management and in-depth industry knowledge, supplier relationships, and expansive knowledge of brand guidelines.

Responsibilities

• Achieve each client's marketing objectives through branded merchandise solutions
• Ensure on-time and on-budget delivery of solutions
• Owner of the client experience
• Revenue accountability for a portfolio of key accounts; meet targeted revenue growth and margin
• Expand existing account revenue by introducing HALO's unrivaled set of capabilities
• Manage a portfolio projects with varying clients, timelines, priorities, costs, and logistical complexities
• Produce creative and accurate quotes and presentations using innovative product ideas
• Utilize vendor relationship and internal resources for resourceful sourcing and quoting strategies, balancing the client’s and company’s business needs
• Onboard new clients to HALO ways of working: ordering, approvals, quality, production, and more
• Model HALO values of Ingenuity, Inclusion, and Determination while working collaboratively as one, national team
• Manage client expectations through effective communication of project changes, order timelines and status updates to internal and external stakeholders
• Contribute to winning new client accounts
• Maintain accurate and up-to-date records of quotes, orders and art proofs
• Generate reports to track open orders and billing progress

Requirements:

• 5+ years in similar client-facing, sales roles required
• 5+ years of promotional product industry experience required
• 5+ years' experience in a project management role required
• Experience managing incoming custom, ad hoc, or dropship requests 
• Advance knowledge of manufacturing and decoration processes as well as supplier and product resources
• Proficient in Microsoft applications (Word, Excel, Outlook and PowerPoint)
• Proficient in ERP systems
• Enjoy problem-solving, and helping customers
• Comfortable making judgment calls, and prioritizing workload
• Excellent oral, written and interpersonal communication skills
• Motivated by working in a goal-oriented, deadline-driven team with autonomy in how you work
• Ability to deliver under deadlines with a high level of accuracy
• Curious, flexible and good humored with a positive “can do” attitude
• Active participant in giving and receiving in appreciative and constructive feedback
• Motivated learner that will take advantage of on-the-job training, complementary training programs, career mentorships, and stretch assignments

Preferred Qualifications

• 8+ years of promotional products industry experience
• Bachelor's degree (BA) in marketing, communications or related field
• Proficient in Microsoft Teams

  Compensation: The estimated base salary range for this position is between $60,000 and $80,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.

Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.

More about HALO: At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.

• Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking.
• Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity, and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
• Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.
• Flexibility: Most roles offer hybrid work. In addition, we pride ourselves on flexible schedules that help you find a balance between professional and personal demands. We believe that supporting our customers is the priority and trust that you and your manager will find a schedule to achieve that priority.

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO, and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on us.fitly.work. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.