Service Specialist

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

The Service Specialist will work onsite at Foley & Lardner, one of Tallahassee's premier law firms, assisting with general office duties, including mail, distribution services, copy, print, records, facilities, reception, and hospitality services.

Essential Job Responsibilities

• Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule
• Copy Services includes accurately producing copy, print and scan projects per written instructions
• Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner.
• Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Set-up and break-down of catering for in-office events. Inspect and ensure all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed
• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance. Upkeep of common areas throughout the floors, ensuring all areas are stocked, operational, and clean
• Facilities Services may include hanging pictures, small office moves, and communication with key client contacts regarding building/equipment concerns
• Food Services coordinate and display catering orders for events

Qualifications & Requirements

• High School Diploma or GED
• Minimum of 2 years work experience in a customer services field
• Ability to multitask with attention to detail
• Strong oral and written communication skills
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Part Time Position - 20 hours per week.

The Compensation range for this role is 17.86 to 20.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.

Opensity is an Equal Opportunity Employer. 

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. 

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. 

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.