Patient Service Representative
Mass General Brigham
Patient Registration SpecialistResponsible for providing excellent customer service and efficiently registering patients in a healthcare facility. Collect accurate demographic and insurance information, verifying eligibility, and ensuring compliance with regulatory requirements.QualificationsEssential FunctionsGreet patients and provide a warm and welcoming environment during the registration process.Collect and enter patient demographic information accurately into the registration system, including name, address, contact details, and insurance information.Verify patient insurance coverage, eligibility, and benefits by following established procedures and guidelines.Provide exceptional customer service to patients, family members, and visitors.Respond promptly and courteously to inquiries, provide accurate information, and address concerns or complaints in a professional manner.Assist patients in completing registration forms and explain the registration process.EducationHigh School Diploma or Equivalent requiredCan this role accept experience in lieu of a degree? NoLicenses and CredentialsExperience in patient registration, customer service, or a related healthcare administrative role. 1-2 years preferredKnowledge, Skills and AbilitiesKnowledge of medical terminology and insurance processes is beneficial.Familiarity with electronic health record (EHR) systems and registration software.Excellent communication and interpersonal skills to interact effectively with patients, families, and healthcare professionals.Strong attention to detail and accuracy in data entry and documentation.Ability to handle confidential and sensitive information with discretion.Proficiency in using office software applications, such as word processing, spreadsheets, and email.Additional Job Details (if applicable)Physical RequirementsStanding Occasionally (3-33%)Walking Occasionally (3-33%)Sitting Constantly (67-100%)Lifting Occasionally (3-33%) 20lbs - 35lbsCarrying Occasionally (3-33%) 20lbs - 35lbsPushing Rarely (Less than 2%)Pulling Rarely (Less than 2%)Climbing Rarely (Less than 2%)Balancing Occasionally (3-33%)Stooping Occasionally (3-33%)Kneeling Rarely (Less than 2%)Crouching Rarely (Less than 2%)Crawling Rarely (Less than 2%)Reaching Occasionally (3-33%)Gross Manipulation (Handling) Constantly (67-100%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)Remote TypeOnsiteWork Location300 Granite StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$17.71 - $25.28/HourlyGrade2 Mass General Brigham
$17.71 - $25.28 per hour
...advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe... ...8, 93, and route 3. Free parking Patient Service Representative to work with a great team primarily supporting...SuggestedHourly payWork at officeRemote workShift workAfternoon shiftMass General Brigham
Braintree, MA2 days ago$17.71 - $25.28 per hour
...Patient Registration Specialist Responsible for providing excellent customer service and efficiently registering patients in a healthcare facility. Collect accurate demographic and insurance information, verifying eligibility, and ensuring compliance with regulatory...SuggestedHourly payWork at officeRemote workShift work- ...Job Description Summary Patient Financial Services Representatives are responsible for ensuring the financial aspect of the patient’s healthcare is handled efficiently and professionally. You will utilize the Epic Billing System to prepare, submit and follow up on...SuggestedFull timeWork experience placementWork at officeRemote work
South Shore Health
Weymouth, MA24 days ago $22.36 - $27.26 per hour
...Ambulatory Service Representative The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling...SuggestedContract workPart timeFixed term contractWork at officeFlexible hoursAya Healthcare
Boston, MA2 days ago- ...advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe... ...involvement for Advanced Patient Service Representative role.Key Responsibilities- Support is provided to...SuggestedWork at office
The Spaulding Rehabilitation Hospital Corporation
Boston, MA1 day ago $18 - $32 per hour
...:** 2387489 **Job category:** Customer Services _This position is Remote in MA. If you... ...system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts... ...care needs. The **Patient Service Representative II** plays an integral role as a member...Hourly payMinimum wageFull timeWork experience placementLive inWork at officeLocal areaImmediate startRemote workMonday to FridayWeekend workUnitedHealth Group
Norwood, MA4 days ago- ...Position Summary Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics...Full timeTemporary workPart time
Elliot Health System
Boston, MA7 hours ago $19 - $21 per hour
...Join a collaborative orthopedic team that values exceptional patient care, teamwork, professional growth, and a positive... ...highly organized, adaptable, and customer-focused Patient Services Representative (Float) to support multiple departments throughout the practice...Hourly payFull timeTemporary workWork at officeMonday to FridayFlexible hoursSouth Shore Orthopedics
Hingham, MA1 day ago$19.52 - $26.28 per hour
...Patient Service Rep When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Essential Functions Provide medical and surgical office front desk support to Surgical practice. Greet patients, collect...Hourly payWork at officeShift workBeth Israel Lahey Health
Boston, MA1 day ago$19 - $22 per hour
...organization, committed to redefining recovery through comprehensive, patient-centered care. Our innovative Medical Rehabilitation Program... ...as assigned Qualifications: Excellent customer service skills Positive attitude and energetic personality Computer...Hourly payFull timeTemporary workWork at officeRemote workMonday to FridayFlexible hoursPATHWAYS HEALTHCARE, LLC
Westwood, MA1 day ago$16 - $29 per hour
...:** 2386474 **Job category:** Customer Services _This position is Remote in Massachusetts... ...system of care for adult and pediatric patients at 28 practice locations in eastern... ...appropriately handled by the Patient Service Representative or if they need to be directed to other...Hourly payMinimum wageFull timeWork experience placementLive inWork at officeLocal areaRemote workMonday to FridayShift workUnitedHealth Group
Norwood, MA3 days ago- Patient Service Representative - Norwood & Norfolk Locations Eye Care Specialists is seeking a friendly, dependable, and organized Patient Service Representative to join our team. This position will work at both our Norwood and Norfolk offices. Responsibilities: Greet...Full timeTemporary workPart timeWork at officeFlexible hours
$18 - $32 per hour
...advanced level role in the creation of superior access for patients. Duties include but are not limited to handling incoming patient... ...coordinated care delivery model, the Patient Service Representative plays an integral role in the support of our patients. As a...Hourly payMinimum wageFull timeTemporary workWork experience placementLive inWork at officeLocal areaRemote workMonday to Friday- Patient Service Representative - Neurology - Full Time Position Summary - M - F 8 am - 5 pm Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering...Full timeTemporary workPart time
- ...meaningful difference in the lives of patients across New England. As the region's only... ...excellence in patient care, quality, and service. Our employees are at the heart of... ...Full-Time Central IV Patient Service Representative (PSR) New England Life Care is hiring...Full timeTemporary workWork at officeLocal areaRemote workShift work
$22.36 - $27.26 per hour
...Ambulatory Services Representative II -U The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment...Full timeContract workFixed term contractWork at officeFlexible hours- ...Job Description Job Description Patient Service Representative – Norwood & Norfolk Locations Eye Care Specialists is seeking a friendly, dependable, and organized Patient Service Representative to join our team. This position will work at both our Norwood and...Full timeTemporary workPart timeWork at officeFlexible hours
Eye Care Specialists
Norwood, MA10 days ago $20 - $31.16 per hour
...surrounding neighborhoods. CSHC offers a full continuum of services such as primary care, urgent care, behavioral health,... ...build thriving communities. Position Summary: The Patient Service Representative (PSR I) reports to the Department’s Practice Supervisor and...Hourly payWork at officeFlexible hoursCodman Square Health Center, Inc.
Boston, MAa month ago$16 - $29 per hour
Remote Patient Service RepresentativeThis position is remote in Massachusetts. If you are located within commutable distance to the office... ...can be appropriately handled by the Patient Service Representative or if they need to be directed to other team membersCourteous...Hourly payMinimum wageFull timeWork experience placementLive inWork at officeLocal areaRemote workMonday to FridayShift work- Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility - work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect...Contract workFor contractorsRemote workWeekend workAfternoon shift
- ...Job Description Job Description Description: Position Summary: The Patient Service Representative Lead Team member supports the Practice Supervisor by providing day to day oversight of front desk and patient service operations. This role serves as a lead resource...Afternoon shift
Codman Square Health Center, Inc.
Boston, MAa month ago - ...DescriptionDepartment SummaryWe currently have an open position for a Patient Experience Representative role. This role works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience...Temporary workRelocation package
- Position Summary Patient Experience Representative (onsite in Weymouth/South Shore location) Monday - Friday. Schedule flexibility is needed to work... ...teaching pediatric hospital in an administrative/customer service capacity. After successful completion of training, the...Temporary workWork at officeRelocation packageMonday to FridayFlexible hoursShift work
$17 - $29 per hour
Job Summary:The Patient Care Representative will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy.This is a per-diem role.Job Description:What you will doGreet patients, collect...Daily paidWork at office- ...Job Description Summary The Satellite Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute... ...liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff in accordance...Part time
South Shore Health
Weymouth, MAmore than 2 months ago - ...fully onsite at the Weymouth location. Position Summary The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by...Full timeRelocation packageFlexible hoursShift work
Boston Children's Hospital
Weymouth, MA17 hours ago - ...support to the administrative operations of the emergency Department and will work to ensure the best possible patient experience by effectively coordinating services to patients and families. You will demonstrate interest in and ability to departmental and organizational...Full timeTemporary workRelocation packageShift workWeekend work
- Job Posting DescriptionPosition summaryThe Senior PER ensures an optimal patient experience by monitoring clinic activity, resolving service and scheduling issues, and managing daily schedules. They provide high-level customer service, obtain necessary authorizations, triage...Temporary workWork at officeRemote workRelocation packageShift work
- ...DescriptionPosition SummaryWorks under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and...Temporary workRemote workMonday to Friday
- ...working environment lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re... ...the best possible patient experience by effectively coordinating services to patients and families. You will demonstrate interest in and...Full timeTemporary workLocal areaRelocation packageMonday to FridayFlexible hoursShift work
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