Patient Service Representative

Patient Service Representative - Norwood & Norfolk Locations Eye Care Specialists is seeking a friendly, dependable, and organized Patient Service Representative to join our team. This position will work at both our Norwood and Norfolk offices. Responsibilities: Greet and check in and out patients Answer phones and schedule appointments Verify patient demographics and insurance information Collect copayments Assist with referrals and patient messages Communicate professionally with patients, providers, and staff Maintain patient confidentiality and follow HIPAA requirements Qualifications: Excellent customer service and communication skills Strong attention to detail and organizational skills Ability to multitask in a busy medical office Dependable, professional, and comfortable working as part of a team Previous medical office or receptionist experience is preferred but not required Experience with electronic medical records and insurance verification is a plus Benefits for Full-Time Employees: 10 paid holidays 10 days of PTO after a 90-day probationary period Medical, life, and short-term disability insurance Dental plan reimbursement 401(k) eligibility after one year of employment Employee discounts on eye exams, eyewear, contact lenses, LASIK/PRK, cataract surgery, cosmetic services, and eye care treatments Benefits for Part-Time Employees: Flexible scheduling Employee discounts on eye exams, eyewear, contact lenses, LASIK/PRK, cataract surgery, cosmetic services, and eye care treatments #J-18808-Ljbffr Lasikeyesboston