System Administrator

EXO Inc. has been protecting public infrastructure across the U.S. since 2009. Without consistent maintenance and quality assurance, critical assets face a growing risk of failure over time. EXO delivers engineering, inspection, and remediation services for lighting poles, transmission towers, and other infrastructure exposed to ongoing wear from usage, aging, and environmental conditions.

With deep expertise in vertical infrastructure, EXO builds on years of engineering design and fabrication experience across utilities, telecom, transportation, and retail sectors. This foundation supports a comprehensive inspection and asset management approach that addresses both new installations and aging structures requiring immediate attention.

Recognizing that full replacement is often impractical due to cost and safety constraints,


EXO developed its “Ex-Tend” approach to manage assets throughout their entire life cycle. From initial quality assurance to ongoing inspection and targeted repairs, this method is designed to extend service life and improve reliability. Supported by data-driven insights, EXO helps clients monitor asset conditions and make informed, strategic decisions.

Position Summary: Highly skilled and motivated individual to join our team as a System Administrator with knowledge in Azure, Mobile Device Management (MDM), SharePoint, Network Administration, Managed Service Provider (MSP) Management, Amazon Web Services (AWS) environments, and Project Management. The System Administrator will assist in managing and maintaining our organization's systems, networks, cloud infrastructure, SharePoint environment, and relationships with MSPs. Additionally, your experience in project management will be essential in supporting various IT initiatives and system enhancements. This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced environment and possesses a strong technical background combined with exceptional project management skills.

Responsibilities:

• System Administration and Infrastructure Management:

• • Assist in the design, deployment, and maintenance of the organization's systems and networks, ensuring high availability, performance, and security.
  • Manage and monitor servers, storage, virtualization, and network components to ensure optimal system performance.
  • Assist in the implementation and maintenance of Azure-based infrastructure, including resource provisioning, scaling, and cost optimization.
  • Manage user accounts, permissions, and access controls. Administer Active Directory, Group Policy, DNS, DHCP, and related network services
  • Collaborate with cross-functional teams to plan and execute system upgrades, patches, and migrations.
• Mobile Device Management (MDM):

• • Implement and manage MDM solutions to ensure secure and efficient management of mobile devices (smartphones, tablets, etc.) within the organization.
  • Configure and enforce device policies, application management, and data protection measures.
  • Monitor and troubleshoot MDM issues, providing support and assistance to end-users.
• SharePoint Administration:

• • Manage and administer the organization's SharePoint environment, including site creation, permissions management, and content organization.
  • Customize SharePoint sites, lists, libraries, and workflows to meet business requirements.
  • Support end-users with SharePoint-related inquiries, issues, and training needs.
• Network Administration:

• • Assist in the design, configuration, and maintenance of the organization's network infrastructure, including routers, switches, firewalls, and VPNs.
  • Monitor network performance and security, troubleshoot issues, and optimize network resources for maximum efficiency.
  • Implement and maintain network security measures, including access controls, intrusion detection, and prevention systems.
• Managed Service Provider (MSP) Management:

• • Manage relationships with MSPs and other vendors, ensuring effective service delivery and adherence to SLAs.
  • Collaborate with MSPs to define and align support requirements, incident management procedures, and service improvement initiatives.
  • Conduct regular performance reviews and provide feedback to MSPs, driving continuous improvement.
• AWS Responsibilities:

• • Deploy, configure, and maintain AWS infrastructure.
  • Manage EC2 instances, VPCs, IAM, Route 53, S3, RDS, CloudWatch, and other core AWS services.
  • Monitor AWS environments for performance, security, and cost optimization.
  • Implement and maintain backup and disaster recovery solutions in AWS.
  • Assist with infrastructure automation using tools such as AWS CloudFormation or Terraform.
  • Ensure AWS environments follow security best practices and compliance requirements.
• Project Management:

• • Assist with IT projects from initiation to completion, ensuring adherence to project timelines, budgets, and quality standards.
  • Assist in defining project scopes, objectives, deliverables, and success criteria in collaboration with key stakeholders.
  • Develop and maintain detailed project plans, including task lists, resource allocation, and dependencies.
  • Coordinate project activities, communicate progress, and address potential issues or risks to ensure project success with guidance from CIO.

FLSA Status: Exempt


Pay Range: $80,000-$100,000 Annually, depending on experience and qualifications


Reports To: Vice President, IT

Benefits:


Exo offers a comprehensive benefits package including:

• Medical
• Dental
• Vision
• Health Savings Account/Flexible Spending Accounts
• Life and Accidental Death & Dismemberment
• Short Term and Long-Term Disability
• Accident, Hospital Indemnity and Critical Illness
• 401k with company match
• PTO
• 10 paid holidays
Note: The above job description is a general overview of the responsibilities and requirements typically associated with the role of a System Administrator. The specific duties and requirements may vary depending on organizational requirements and industry standards.


Exo is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.
Requirements:
• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience as a System Administrator, with knowledge in Azure, MDM, SharePoint, network administration, and MSP management.
• Strong project management skills with a track record of successfully delivering IT projects.
• Knowledge of Azure cloud services, mobile device management solutions, SharePoint administration, network infrastructure, and MSP management.
• Experience with system administration in a hybrid cloud environment, including on-premises infrastructure.
• Familiarity with project management methodologies, tools, and techniques.
• Strong problem-solving skills with the ability to analyze and troubleshoot complex technical issues.
• Excellent communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels.
• Detail-oriented mindset
Physical Requirements
• Ability to sit and work at a computer workstation for extended periods throughout the workday.
• Frequent use of hands and fingers for typing, operating computer equipment, and using standard office technology.
• Frequent verbal communication in person, by phone, and through virtual meeting platforms.
• Ability to read and interpret technical documentation, diagrams, reports, and computer screens.
• Ability to occasionally lift, carry, push, or pull IT equipment weighing up to 30 pounds, including desktop computers, monitors, networking equipment, and peripherals.
• Ability to bend, stoop, kneel, crouch, reach, and work under desks or in server rooms when installing, troubleshooting, or replacing equipment.
• Ability to safely use ladders or step stools to access networking equipment, cabling, or ceiling-mounted devices when necessary.
• Ability to travel occasionally between company locations or vendor sites to support infrastructure, projects, or equipment installations.
• Ability to work in office, server room, warehouse, or other operational environments with varying temperatures and moderate noise levels.
• Ability to respond to after-hours system emergencies or participate in an on-call rotation, as business needs require.
Mental Requirements
• Strong analytical and critical thinking skills to diagnose, troubleshoot, and resolve complex hardware, software, networking, and cloud infrastructure issues.
• Ability to manage multiple priorities, projects, and support requests while maintaining accuracy and meeting deadlines.
• High level of attention to detail when configuring systems, managing permissions, implementing security controls, and documenting changes.
• Ability to learn and adapt quickly to evolving technologies, cloud platforms, cybersecurity threats, and business requirements.
• Strong organizational and time management skills to coordinate simultaneous operational responsibilities and project activities.
• Ability to make sound decisions under pressure, particularly during system outages, security incidents, or other critical events.
• Ability to maintain confidentiality when handling sensitive company information, user accounts, security credentials, and proprietary data.
• Strong communication skills to explain technical concepts clearly to both technical and non-technical users.
• Ability to work collaboratively with internal teams, leadership, managed service providers, vendors, and external consultants.
• Ability to interpret technical documentation, policies, procedures, and regulatory or compliance requirements and apply them appropriately.
• Ability to exercise sound judgment and initiative while working independently with minimal supervision.
• Ability to remain focused and productive in a fast-paced environment with frequent interruptions and changing priorities.
• Ability to identify risks proactively and recommend practical, secure, and cost-effective technology solutions.
• Ability to maintain a customer-service mindset while supporting users with varying levels of technical proficiency.