Payment Poster Specialist

Build What Matters Most—Families, Futures, and Your Career Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility , the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients , the lives we help bring into the world , and the culture of excellence we foster across our organization . We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine. Through our national network of premier fertility centers we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started. Opportunity Overview We have an immediate opening for a Payment Poster Specialist to join our remote team at US Fertility . Schedule: Monday through Friday from 8:00 AM to 5:00 PM Eastern Time, with occasional weekends This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day. How You’ll Contribute At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success. In this role, the Payment Poster Specialist will: Process and post insurance, patient, collection, and miscellaneous payments accurately and within established turnaround times. Manage ERA/EFT enrollment, monitor enrollment status, and maintain electronic payment processing for assigned practices Download, review, and reconcile electronic remittance advice (ERA), explanation of benefits (EOBs), and payment files from clearinghouses and payer portals Research and resolve payment discrepancies, denials, recoupments, overpayments, and other account variances Contact insurance carriers to obtain missing EOBs, verify payment information, and resolve payment-related issues Reconcile daily payment activity to bank deposits and ensure the accuracy of financial transactions Review and update patient accounts by applying payments, denials, deductibles, and contractual adjustments in accordance with payer contracts and company guidelines Create and maintain payer portal access and ensure all payment-related documentation is organized and scanned promptly Meet departmental productivity and accuracy benchmarks while maintaining confidentiality and delivering exceptional customer service Cross-train in payment posting functions and provide backup support to ensure timely month-end close and departmental operations What You’ll Bring We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter. Qualifications and Skills Include Associate degree in accounting, business, healthcare or medical billing certificate. High School Diploma acceptable with 3+ year of medical billing hands on experience Minimum 1-year specialized experience with medical billing certificate, or minimum 3 years’ experience without billing certificate Ability to access, input, and retrieves information from a computer. Medical software program experience required Knowledge of office procedure and office machines (i.e. computer, fax, copier, etc.) Proficiency in a variety of computer software applications in word processing, spreadsheets, database, and presentation software (MSWord, Excel, PowerPoint, OneNote, Office 365) Ability to demonstrate good judgment Ability to communicate accurately and concisely Ability to remain calm and poised under stress Must have a high level of interpersonal skills to handle sensitive and confidential situations More important than any single credential, however, is theright person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve. What We Offer US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types. Full-Time Employees (30+ hours/week) Medical, dental, and vision insurance 401(k) with company match Tuition assistance and professional development support Performance-based bonus opportunities Generous paid time off, paid holidays, and paid parental leave Life and disability benefits Fertility Discount Program Employee wellness and recognition programs Part-Time Employees 401(k) with company match Performance-based bonus opportunities Employee wellness and recognition programs 401(k) with company match Employee wellness and recognition programs Our Commitment to Inclusion and Opportunity US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve. Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth. This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr US Fertility