Payments and Refund Specialist (Chesapeake Specialty Care)

Payments and Refund Specialist (Chesapeake Specialty Care) Requisition Number: PAYME009817 Posted : August 20, 2026 Full-Time Remote Hourly Range : $18.99 USD to $28.51 USD Locations Showing 1 location Owings Mills, MD 21117, USA Description The Payment and Refund Specialist is responsible for posting all payor funds, tracking all income and managing patient refunds.

ESSENTIAL FUNCTIONS

Stay current on payer policies and coverage guidelines. Post and balance all Payments received in Lockbox and paid to Divisions through ERA or EOBs received from Remedics or through Clearing House. Balance all Payments posted in each Division Daily and log in appropriate spreadsheets. Track patient credits and process refunds. Perform approved adjustments from other teams within the RCM or from Divisions. Participate in revenue cycle meetings and process improvement initiatives Identify and resolve billing complaints, answer questions from staff, patients and insurance companies. EDUCATION and/or EXPERIENCE High school diploma or equivalent Minimum 2-3 years of experience in medical billing Familiarity with medical terminology and CPT/ICD-10 codes Experience with practice management systems and EHR platforms Familiarity with Microsoft applications, including, but not limited to Word and Excel. Total Rewards The referenced base salary range represents the low and high end of SCN'S salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr University of Maryland Faculty Physicians, Inc.