Information Specialist

About Us

We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.
Overview

Nursing G2

Serves as a liaison between patient, family and internal staff to ensure timely and efficient provision of services during the patient's stay. Performs the clerical and receptionist functions on a nursing unit so that the unit runs smoothly and efficiently.

Responsibilities

A. COMMUNICATION

1. *Acts as a receptionist on the unit, receiving all incoming phone calls, greeting and directing visitors and patients.

2. *Assures prompt and courteous communication between all departments by scheduling tests promptly, returning telephone calls quickly, and taking and forwarding messages accurately.

3. *Answers intercom promptly to ascertain patient's needs and notifies appropriate personnel to ensure immediate response/assistance.

4. *Answers routine questions from patients and visitors on hospital policy.

5. *Answers/screens telephone calls in a professional manner stating name and unit.

6. *Responsibility for "admission notification beeper" by immediately notifying the manager/charge nurse of admission.

7. *Hand-off documentation to covering PCT before all breaks.

B. CHARTS/COMPUTER

8. *Prints "all required forms" from Standard Register. Splits/disassembles patient's chart as per policy.

9. *Temporarily locates/relocates patients on electronic medical record as appropriate.

10. *Monitors the printer output and restocks printer paper as needed.

11. *Prints the Occupied Unit List report from Teletracking (Patient Tracking) or any other unit specific electronic system and verifies that all patients are in correct beds. Calls Admitting Department with any discrepancies.

C. ADMISSION/TRANSFERS/EXPIRATIONS

12. *Notifies the appropriate personnel e.g., physician, nurses on the unit, dietary staff in a timely manner of new admission/transfers/expirations.

13. *Enters into electronic medical record patient dispositions: Discharge, AMA, Elope and Expired.

14. *Maintains accurate identification of all patients on unit by making daily rounds and checking that all patients are wearing correct wrist identification bands and that door labels are accurate.

15. *Enters admission, transfers and expirations in log book and on appropriate interdepartmental communications forms.

D. MISCELLANEOUS RESPONSIBILITIES

16. *Makes discharge and transfer arrangements for patients (e.g., ambulance/ambulette, appointments, special diets).

17. *Prepares and maintains adequate supply of forms for patients' record.

18. *Prepares requisitions for supplies and stores items in a designated area.

19. *Orients new Information Specialists.

20. *Sorts and distributes mail on the unit.

21. *Communicates effectively with incoming Information Specialist (shift to shift report).

22. *Adheres to the established departmental policies and procedures, safety, environmental and infection control standards.

*Indicates an essential job function

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OTHER JOB DUTIES

Maintains statistical data as directed.

Effectively utilizes the hospital computer system as it pertains to job responsibilities and in accordance with hospital policies.

Participates on unit committees and in CQI activities as assigned.

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Assists other personnel as necessary.

Runs errands in emergencies and/or as necessary.

Performs other related duties as required.

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Qualifications

Education:

High school graduation or equivalent required

Associate degree/College credits preferred

Experience:

1 year of relevant clerical experience preferred

Skills:

Must pass Information Specialist test

Successful completion of in-house training course is mandatory

Basic Windows application

Good vocabulary and command of the English language

Ability to handle heavy and diverse workloads in a timely manner

Good interpersonal skills

Good oral and written communication skills

Speaks, reads and writes English in the extent required for the position


Pay Range

USD $26.88 - USD $26.88 /Hr.
Equal Employment Opportunity Employer

Maimonides Medical Center (MMC) is an equal opportunity employer.