Partner Account Manager
Blackbird
Join SafetyCulture
We're a global tech company, just not the kind you're picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers' lives better. At SafetyCulture, you'll hear "yes, let's give it a shot" more often than "that's not how we do things here." People join because we're building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. The scale is big. But the ownership's personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. This is big tech impact, without the big tech ick.
How You Will Spend Your Time
- Build and grow SafetyCulture's partner ecosystem across the Americas region
- Identify, recruit, and develop relationships with Channel Partners, VARs, distributors, Global and Regional System Integrators (SIs), and specialized boutique consultancies
- Lead partner onboarding and enablement across sales, product, commercial, and implementation functions
- Drive co-sell execution through account mapping, joint pipeline development, and deal collaboration with GTM teams
- Support and refine partner engagement processes including deal registration and partner activation workflows
- Deliver compelling product demos and presentations to partners and prospective customers
- Collaborate with Marketing to develop partner-facing campaigns, events, webinars, and enablement content
- Work cross-functionally with Legal, Finance, Customer Success, and GTM teams to navigate complex partner motions and customer opportunities
- Maintain and improve partner-facing assets and resources within the partner portal
- Track partner performance, pipeline progression, and overall partner contribution to revenue growth
- Ensure referred customers receive a strong onboarding and customer experience that drives long-term advocacy and retention
About You
- You bring 5+ years of experience in partnerships, channel sales, business development, or another customer-facing SaaS role
- You have experience building and managing strategic partner relationships in fast-paced, high-growth environments
- You're comfortable operating in ambiguity and can execute effectively without highly mature systems or established processes
- You have a strong understanding of partner ecosystems, including Channel Partners, VARs, distributors, and System Integrators
- You bring a consultative and relationship-driven approach to building trust with senior stakeholders and executive decision-makers
- You're highly organized and capable of managing multiple workstreams and competing priorities simultaneously
- You're an excellent communicator — written, verbal, and in-room
- You have experience collaborating cross-functionally to solve problems and move initiatives forward
- You're proactive, resourceful, and energized by building new programs and processes from the ground up
- Experience with co-sell motions, deal registration, partner portals, or PRM tools is a plus
- Experience within Public Sector, Fed/Gov environments, or familiarity with procurement/compliance frameworks such as FedRAMP is a plus, but not required
At SafetyCulture, We Care About People And Growing The Team, Through
- Equity with high growth potential, and a competitive salary
- Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office.
- Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;
- We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.
We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we've built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK. Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.
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