ServiceNow Technical Consultant

ServiceNow Technical Consultant

Location: Indiana

On-site/Remote/Hybrid: 100% REMOTE

Duration: 6 Months

Interview Process: Webcam

Job Description: A ServiceNow Technical Consultant responsible for designing, configuring, and implementing ServiceNow solutions (ITSM, ITAM, SPM, TPRM) based on leading practices.

DAILY DUTIES / RESPONSIBILITIES: Responsibilities include leading client workshops, mapping business requirements to technical configurations, developing custom applications using JavaScript, and integrating with external systems.

Key Responsibilities

• Solution Design & Configuration: Lead technical workshops to gather requirements, design solutions, and configure the platform (workflows, UI policies, business rules, script includes).
• Development & Integration: Perform hands-on development using JavaScript, HTML, CSS, and API integrations (REST, SOAP, Integration Hub).
• Best Practices Advisor: Guide clients toward standard platform capabilities, focusing on configuration over customization.
• Documentation & Testing: Create technical design documents, test scripts, and user stories while performing unit testing and code reviews.
• System Troubleshooting: Serve as an escalation point for complex technical issues, implementing solutions that improve performance.

Skills

Experience in a Senior/Principal role requiring deeper expertise in specific workflows Required 5 Years Strong proficiency in ServiceNow platform architecture, including UI Builder (UIB), Flow Designer, Workspaces, and Employee Center. Required 5 Years Deep knowledge of JavaScript, XML, HTML, and CSS. Required 5 Years Ability to translate business needs into technical requirements, demonstrated through previous consulting or implementation roles. Required 5 Years Certified ServiceNow System Administrator (CSA) in relevant modules ITSM, ITAM, SPM. Highly desired Certified Implementation Specialist (CIS) in relevant modules ITSM, ITAM, SPM. Highly desired

About Us: InterSources Inc, is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.