Marketing and Content Coordinator

Job Description

Job Description

Under the direction of the Digital and Social Media Marketing Manager, the Marketing & Content Coordinator supports JCC Greater Boston’s marketing and communications efforts by creating compelling content and coordinating marketing initiatives that highlight the breadth of programs, events, services, and experiences offered across the organization.

The Marketing & Content Creator will work collaboratively alongside a team in a dynamic and fast-paced environment, building relationships with various stakeholders to implement innovative marketing strategies that promote our programs and services. This position is responsible for managing one or more of the organization's social media accounts, creating compelling content and marketing collateral for print and digital use, and assisting in capturing photo and video assets for the Marketing team’s use.

JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.

Primary responsibilities include, and are not limited to:

Content Creation & Storytelling

• Write and edit engaging content for a variety of platforms including website pages, emails, social media posts, and digital and print materials

• Assist with the creation and coordination of print collateral and digital marketing assets

• Assist in creating and managing content for the plasma screens throughout the JCC, ensuring information displayed is engaging, accurate, and up to date at all times

• Collaborate with various departments to gather content for marketing campaigns and ensure brand consistency across platforms

• Identify and develop stories to share across JCC platforms that highlight the organization’s programs, community members, staff, and impact

• Coordinate and/or assist with photography and video needs for marketing initiatives and events

Digital Marketing

• Update and maintain website content to ensure information is accurate, timely, and engaging

• Assist with email marketing campaigns including drafting content, building campaigns, scheduling, and tracking performance as needed

• Support social media planning, content creation, scheduling, and engagement tracking across JCC channels

• Assist in creating and managing paid search and social media campaigns across digital platforms

• Monitor digital analytics and provide insights on content performance and audience engagement
  

Marketing Campaign Coordination

• Coordinate marketing support for programs, events, and initiatives across departments as needed

• Manage timelines and track marketing requests to ensure projects are completed on schedule

• Assist in developing marketing plans for key initiatives and campaigns

• Assist in managing the marketing calendar and Asana project boards to support cross-team coordination

• Maintain organized libraries of marketing materials, images, and templates

Standard Staff Expectations:

• Actively create a welcoming dynamic that contributes to an environment where each individual is valued and respected

• Actively participate as an essential member of the Marketing team.

• Support JCC Greater Boston’s mission, vision, and values of belonging, joyfulness, collaboration and transformation, including through personal role modeling.

• Participate in all staff meetings and trainings as assigned and contribute to overall organizational success.

• Attend JCCGB All Staff meetings.

• Other duties as assigned.

Supervisory: None

This is a great chance to join JCC Greater Boston's respected and valued, people-orientated workplace of diverse community services providers, which is rapidly growing!

This full-time, hourly, non-exempt position pays $23.05 - $24.52 offers a comprehensive benefits package, a supportive work environment (with a hybrid work option for some administrative duties), and a competitive starting pay rate of $23.05-$24.52 per hour.

The salary offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity.

About JCC Greater Boston

Since opening its doors in 1983, JCC Greater Boston has been committed to its mission of creating a vibrant, inclusive, and diverse community by nurturing meaningful and lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends.

JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team!

The JCC is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values: Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all.

To learn more about what makes JCC Greater Boston a wonderful place to work, please visit our careers page at

JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented group.

Requirements

Education and Experience: College degree required; degree in marketing, communications, digital media, or related field preferred. 1-3 years of experience in content creation, digital marketing, or social media management required.

Experience working with Microsoft Office, Canva, social media platforms (Instagram, Facebook, LinkedIn,), and Campaign Monitor or equivalent email marketing tools is needed; experience with WordPress or similar CMS a plus.

Equivalent combination of education and experience may be substituted at the JCC’s discretion to meet this minimum hiring criteria.

Skills and Abilities:

• Excellent visual and written storytelling skills with an eye for detail and design

• Comfortable capturing photos and video with phone or camera, including editing basic content for digital use

• Ability to translate ideas into engaging digital content that aligns with JCC values and branding

• Highly organized with the ability to juggle multiple projects and priorities

• Familiarity with analytics tools such as Google Analytics and social media insights

• Basic graphic design skills or experience with tools such as Canva or Adobe Creative Suite

• A team player with a proactive, self-starter attitude and a willingness to support evolving marketing needs

• Must have a record of successfully working well independently and with others, building/sustaining collaborative working relationships with a variety of stakeholders

Physical Requirements: This is a hybrid role: many administrative tasks may be conducted remotely, and on-site presence is required for regular content capture and collaboration. Must be able to walk long distances, lift and carry objects up to 40 pounds (e.g., photo equipment, collateral). Some evenings and weekends may be required for capturing content related to programs and events.

ADA Statement: Individuals must possess these criteria for knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities.

Benefits

In addition to a rewarding career within our mission-driven, values-driven, and family-centric environment, JCC Greater Boston proudly offers full-time employees a comprehensive and competitive benefits package that includes :

• Competitive cost-sharing Health and Dental Insurance
• JCC Sponsored/Paid Health Reimbursement Account
• JCC Sponsored/Paid Group Life Insurance/LTD Coverage
• Generous paid time off supporting a quality work-life balance
• Tax-deferred 403(b) retirement savings plan
• Voluntary Supplemental Vision Insurance
• Additional Voluntary Supplemental Life/ADD coverage for you and your family
• AbilityAssist Employee Assistance Program (EAP)
• Norton Cyber Security Program
• LegalEase Insurance program

JCCGB Perks! This position is eligible for a free individual membership to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more! Complimentary individual membership includes:

• Use of the Fitness Center at Leventhal-Sidman
• Access to group fit classes, Arts & Culture adult programming at member rates
• Discounts on a variety JCCGB's fitness/wellness programs and services
• Free wellness events!
• Discounted child care at JCCGB Early Learning Centers and after-school program
• Discounted JCCGB camp tuition

Benefits are subject to review and change by the Organization, and plan documents are the primary determinant.

A Great Place to Work! JCC Greater Boston is consciously evolving as a great place to work! In our recent 2023 employee engagement survey, at least 88% of our staff gave us top ratings on:

• Supportive colleagues
• Team camaraderie
• How their managers treat them
• Individual autonomy
• Knowing what their work contributes to and how it impacts others
• Pride in working for the JCC
• Program and service quality
• Holding ourselves accountable

Our staff and leadership bring experience, excellence, and commitment to everything we offer and we are dedicated to a culture where all our employees may thrive. Our culture is built on our values, driven by our mission, and nurtured through the expert contributions of our professionals.