Sr. Digital Product Development Manager (Dealer Portal)

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:

· Medical, Dental and Vision plans that include no-cost and low-cost plan options

· Immediate 401(k) matching and vesting

· Vehicle purchase and lease discounts plus monthly vehicle allowances

· Paid Volunteer Time Off with company donation to a charity of your choice

· Tuition reimbursement

What to Expect

The Sr. Digital Product Development Manager leads an outsourced delivery partner who provides scalable and secure solutions that meet business needs while also serving as a hands-on technical leader who can design, build, and maintain key platform capabilities. This role partners with Product and business stakeholders to clarify outcomes, translates needs into technical plans and requirements, governs vendor delivery (scope, quality, timelines), and contributes directly through coding, code reviews, and ongoing platform support in an agile environment.

What You Will Do

1. Technical Delivery

· Own delivery execution for a product area by establishing clear delivery plans, milestones, and operating cadences with cross-functional teams.

· Partner with Product and Engineering leadership to align scope, sequencing, and tradeoffs to meet outcomes and commitments.

· Define and maintain platform solution architecture across Automotive Cloud, Experience Cloud, and platform capabilities.

· Establish technical standards and best practices aligned with Salesforce architecture and governance guidelines.

· Ensure solutions are extensible, performant, and aligned with enterprise integration and data strategies

· Contribute directly to delivery through design and coding of features, integrations, and automation as needed; maintain the ability to step in and build critical components.

· Perform code reviews and ensure adherence to engineering standards (security, performance, maintainability, testing, documentation)

2. Vendor Delivery Oversight & Governance

· Serve as day-to-day technology owner for an outsourced delivery partner: set expectations, review plans and estimates, validate deliverables, and hold the vendor accountable for scope, quality, timelines, and documentation.

· Translate business needs into vendor-ready requirements (epics/stories, acceptance criteria, NFRs) and ensure alignment on solution approach and definition of done.

· Manage delivery governance including status reporting, risk/issue management, change control, and dependency coordination across internal teams and the vendor.

3. Risk Management

· Identify, document, and proactively manage risks, impediments, cross-team dependencies, drive escalation and resolution paths.

· Coordinate across teams/vendors to sequence integrated work and manage changes to timelines and scope.

4. Platform Maintenance & Continuous Improvement

· Own ongoing application health: triage and resolve defects, manage technical debt, support patching/upgrades, and drive performance and reliability improvements.

· Establish and maintain technical documentation and decision logs; ensure knowledge transfer from the vendor to internal teams.

· Continuously improve delivery effectiveness through retrospectives, root-cause analysis, and process/tooling enhancements.

5. Stakeholder Management & Communication

· Provide transparent, concise status reporting (delivery health, scope, risks, decisions) tailored to different audiences.

· Facilitate alignment across business and technology stakeholders; capture decisions and manage expectations throughout delivery.