Part Time As Needed - Patient Registration Customer Service Representative

Location and Schedule Ascension St. Vincent's Health Center - St. John's Shift: PRN - part time, work as needed. Open availability required for day, evening, and overnight shifts. Holiday and weekend availability is required. Shifts range between 8-12 hours, including a rotating on‑call schedule. PRN associates will be cross‑trained in multiple departments as needed. Overview Join R1, the leading provider of technology‑driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. Job Description As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. Responsibilities Help patients navigate the registration process. Answer questions with confidence, clarity, and compassion. Gather accurate information quickly in a fast‑paced environment. Build trust with patients who may be scared, confused, or overwhelmed. Register patients efficiently across multiple computer systems. Answer phones and gather information quickly and accurately. Assist patients who may be ill, anxious, or confused. Navigate diverse insurance plans and coverage details (with training). Adapt to interruptions from clinical teams during urgent care situations. Build rapport and ease patient concerns in real time. Requirements High School Diploma or GED. Strong customer service experience. Ability to pass a background check, drug test, and meet vaccination requirements. Preferred: Medical or healthcare experience. Pay For this US‑based position, the base pay range is $16.00 – $21.10 per hour. Individual pay is determined by role, level, location, job‑related skills, experience, and relevant education or training. Benefits Competitive benefits package. EEO Statement R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. #J-18808-Ljbffr