Human Resources Receptionist/Assistant (CSU employees only)

Human Resources Receptionist/AssistantCSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place.Major DutiesUnder general supervision, the Human Resources Receptionist/Assistant provides front desk services, coordinates new employee onboarding, processes I-9 documentation, maintains personnel records, and supports recruitment and compensation activities. The position responds to inquiries, resolves concerns, and ensures accurate administrative processes.Provides customer service in-person, through email and over the telephone by providing information and resolving inquiries for a diverse campus and community.Coordinates, gathers information and makes determinations ensuring that telephone calls, email inquiries and visitors are screened and directed to the appropriate individual.Ensures the timely and accurate sign in of new employees (Staff, Management, Faculty, TA, GA, and Student Assistants), including scheduling appointments, sending confirmation and follow up emails as needed, I-9 processing, creation of employee ID and/or email addresses and photo ID.Ensures scanning/indexing of personnel documents into the document imaging system (Hard files and digital files).Creates and maintains files for confidential tenure-track faculty, and volunteer files.Performs other duties as assigned.QualificationsEquivalent to three (3) years of full-time, general office clerical work that has provided the applicant with the knowledge and abilities listed.Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two (2) years of the required experience on a year-for-year basis.Prior experience in Customer Service, or with processing new hires is a plus!Knowledge, Skills, & AbilitiesAbility to provide a high level of Customer serviceAbility to multi-task in a fast-paced environment where organizational expertise is essentialCustomer-focused. Excellent verbal communication. Good telephone and email communication etiquette. Organized and resourceful. Active listener. Adept at prioritizing and scheduling.Work often involves front line contacts with a variety of diverse campus and community individuals requiring active problem solving and effective interpersonal skills.Ability to maintains knowledge of HR-related issues and calendar items which may impact the inquiries coming into the office.Knowledge of and ability to utilize standard office equipment (e.g., multi-line telephone system, computer, printer, fax, copy machine, scanner etc.)Ability to utilize and learn new technology and systemsPay, Benefits, & Work ScheduleThe university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.Classification: 1032/ ASA / Grade 2The anticipated HIRING RANGE is $3565 – $3936 per month, dependent on qualifications and experience. The salary range for this classification is: $3565 - $5092 per month.HOURS: Full Time; 40 hours per week; Monday through Friday.This is a Regular position with a one-year probationary period.The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position.General InformationApplications received through October 23, 2026, will be considered in the initial review and review of applications will continue until the position is filled.This position is sensitive as designated by the CSU.A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.Equal Employment OpportunityCSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at View phone number on click.appcast.io.Work with purpose at the CSU.Your career can change lives, communities, and futures. Watch why CSU is more than a job: