HR Shared Services Project Director

Job Description Summary

A Shared Service Project Manager is a strategic leadership position responsible for the planning, execution, and oversight of enterprise-wide human resources initiatives within a healthcare setting, drives the centralization and optimization of HR business function across an organization. They manage cross-functional projects, implement process improvements, ensure service quality, handle stakeholder expectations, drive operational excellence, efficiency, and cost reduction within a shared service model.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC002332 CHSCorp - MUSC Health Human Resources

Pay Rate Type

Salary

Pay Grade

Health-34

Scheduled Weekly Hours

40

Work Shift

Job Description

Responsibilities

• Project Management : Leading initiatives from identification through implementation and control (measuring results).
• Process Optimization:  Standardizing workflows and leveraging tools like ERP systems (e.g., Workday) to improve efficiency.
• Project Delivery: Leading initiatives from planning to execution, including transitioning services to a centralized model.
• Governance: Implementing frameworks and KPIs (Key Performance Indicators) to measure success, such as cost, speed, and quality.
• Change Management: Managing the cultural and operational shift when moving to a shared services model. 
• Project Leadership: Lead high-impact HR projects, organizational restructuring, and culture transformation initiatives.
• Strategic Planning: Collaborate with leadership to align HR projects with hospital-wide operational and financial goals.
• Budget Management: Oversee the financial health of HR projects, including forecasting costs and managing vendor relationships for benefits and technology. 
• Process Optimization: Identifying inefficiencies in workflows and recommending improvements.
• Performance Tracking: Utilizing KPIs, dashboards, and metrics to monitor service levels and quantify ROI.
• Automation: Driving adoption of new technology and automation to enhance efficiency.
• Presentation: Creating advanced presentations (PowerPoint) that are clear, creative and uses visual tools to make the presentations effective and dynamic.

Additional Job Description

Requirements

• Education: Bachelor’s degree in HR, Business, or Healthcare Administration required; Master’s degree (MBA/MHA) preferred.
• Experience: 3 - 5+ years of progressive PM experience preferably in an HR settings. 2 years in a hospital or healthcare environment preferred. Shared Services experience highly preferred.
• Certification: PMP (Project Management Professional) certification required. SHRM or HRCI certification highly desired.
• Technical Skills: Proficiency with healthcare HRIS platforms (e.g., Workday), Microsoft Project and advanced MS Office Suite skills. 

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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