Registrar Functional Tech (Degree Works / Student Systems- Banner)

Registrar Functional Tech (Degree Works / Student Systems - Banner) Job Details Full-time Department: Information Technology Job Overview The Registrar Functional Tech position is responsible for managing and building Registrar and Degree Audit related configuration in Banner, and DegreeWorks. This involves coordinating with Business Operations, Registrar Operations and technical teams to define requirements, assess impact, do the actual build in the system and perform testing. The position also handles day‑to‑day cases with regards to student degree audit corrections, program progress guide exceptions, scribing updates, program and course configuration in Banner, and other registration‑related system maintenance activities. Responsibilities Handle program and course build and configuration in the Banner student information system. Create new courses and manage changes to existing courses (e.g., attributes, credit and bill hours, updating equates and pre‑requisites). Update and correct student degree audits to ensure students see an accurate picture of their program requirements and status in both Banner and DegreeWorks. Perform daily and scheduled production maintenance tasks and fulfill customer requests, ensuring SLAs are met, timely updates are entered on the customer relationship management tool, and related business processes run smoothly. Troubleshoot and provide solutions to production issues, analyze root cause to find a permanent fix. Maintain existing and create new program progress guides in the DegreeWorks Scribe to fulfill business requirements. Maintain existing degree audit setup in the Banner student information system. Coordinate with stakeholders to translate business needs into deliverables within due dates, providing clear and timely status of tasks and initiatives to stakeholders. Test any system updates related to systems managed, performing data validation and testing of new and existing Banner and DegreeWorks functionalities and technical solutions to satisfy business requirements. Develop and maintain accurate documentation to capture and communicate business requirements, process design, policy and procedures, and collaborate with partners to develop business requirements leading to successful project outcomes. Inform and drive innovative approaches for assigned solutions. Adhere to project methodology, change and quality management, and departmental procedures. Show good ability to interact in a team environment with peers and members of other teams that might be located remotely. Complete other duties as assigned. Comply with all policies and standards, performing compliance‑related tasks as required by the audit group. Qualifications Must have Banner or DegreeWorks student information systems experience. Experience performing registrar functions. Experience in higher education. Experience in configuration and scribing in DegreeWorks or a similar application. Understanding of degree audits and handling related changes. Excellent listening, verbal and written communication skills, ability to communicate effectively at all levels of the organization. Strong collaboration and interpersonal skills. Demonstrated ability to perform duties and responsibilities on time with moderate supervision. Salary In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $60,000 and $75,065.24. Actual pay will be adjusted based on job‑related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Benefits Health, dental, vision, life and disability insurance 401(k) Retirement Program + 6% employer match Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation #J-18808-Ljbffr