Systems Quality Assurance Analyst / Payments Operations (COO)

About this role:

Wells Fargo is seeking a Systems Quality Assurance Analyst to support the Payments Operations functions within Chief Operating Officer (COO) . For additional information on lines of business, refer to the external careers site at

In this role, you will:

• Complete systems testing and create systems quality assurance testing strategies
• Develop a variety of system quality assurance testing initiatives for projects on software systems
• Develop standards and procedures to determine release readiness and streamline testing process
• Document and verify resolution of software and specification defects
• Execute complex test plans and scripts to facilitate testing activities
• Lead implementation of complex initiatives impacting one or more lines of business
• Provide guidance, lead, and prioritize testing activities for projects
• Understand and ensure compliance and risk management requirements are met
• Work with other stakeholders to implement key risk initiatives
• Work with teams to develop testing strategies and provide specific technical guidance on defects to developers

Available Locations: Relocation assistance is not available for this position.

• 600 S. 4th Street, Minneapolis, MN 55415
• 1525 W. W T Harris Blvd., Charlotte, NC 28262

Available Shift: 8:00 a.m. – 5:00 p.m. CT/ET; Monday-Friday

• Shift is subject to change based upon business needs
• Shift may require additional hours, weekends, or holidays, as needed or scheduled

Required Qualifications:

• 2+ years of Systems Quality Assurance and systems or application testing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Wire payment background and understanding of the wires workflow
• Financial services industry experience
• Quality assurance and control experience, including audits, process evaluations, and root cause analysis to drive continuous improvement
• Wells Fargo Payments Operations processes and procedures experience
• Wells Fargo Wire Payment execution processes and procedures experience
• Demonstrated experience in compliance, governance, and risk, including escalation processes
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams)
• Advanced Wells Fargo operational programs, systems, and tools, skills such as: Hogan, JIRA, and Octane
• Advanced analytical, strategic thinking, and problem-solving skills, with the ability to exercise sound independent judgment and make timely, data-driven decisions
• Advanced organizational and multitasking skills with a proven track record of thriving in fast-paced environments, ensuring accuracy, efficiency, and adherence to quality standards
• Demonstrated ability to take initiative, work independently with minimal supervision, and adapt within structured environments
• Demonstrated experience leading and operating effectively within matrixed organizations, and achieving business goals, while fostering a collaborative cross-functional team-oriented culture
• Excellent collaboration and influencing skills, with the ability to build trust, foster teamwork, synthesize complex data and communicate information clearly to identify key risks, customer impacts, and financial implications with all levels of the organization, including senior leadership
• Experienced in driving organizational change including change management, stakeholder alignment, and readiness activities while effectively delivering measurable, results-oriented outcomes
• Process improvement expertise, including workflow analysis and implementation of enhancements for increased efficiency
• Strong attention to detail and commitment to quality and accuracy

Job Expectations:

• Ability to work additional hours, and/or weekends, as needed or scheduled
• Adhere to standards outlined with written policy as well as applicable State and Federal regulations
• This position is not eligible for Visa sponsorship
• Willingness to work on-site at stated location on the job opening

IMPORTANT INFORMATION:

• AFTER SUBMITTING YOUR APPLICATION, PLEASE MONITOR YOUR E-MAIL FOR FUTURE COMMUNICATIONS
• Once your application is received, Wells Fargo will make initial contact with you via e-mail
• Please ensure your contact information (e-mail address and phone number) is current in your Wells Fargo Jobs Profile
• If your contact information has changed, please update prior to applying to this position
• Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $37.02 - $63.94

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

4 Oct 2026

* Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.