Manufacturing Support Coordinator
Woojin IS America, Inc
Manufacturing CoordinatorLocation: Santa Fe Springs, CADepartment: ProductionReports To: Assistant Manager, Production PlanningEmployment Type: Full-Time, Non-ExemptPosition SummaryThe Production Support Coordinator supports daily production operations by coordinating packaging, shipment scheduling, documentation, and logistics tracking for project units. This role ensures all production units are properly prepared, documented, and delivered on schedule while also supporting production planning activities. This position offers growth opportunities into production planning and project operations management.Key ResponsibilitiesProduction & Packaging SupportPackage, label, and log all project serial units (production units) accurately and efficientlyInspect packaged units to ensure shipping readiness and compliance with company standardsMaintain packaging inspection records and shipment readiness documentationAbility to safely lift and move materials up to 50 lbsShipping & Logistics CoordinationSchedule all outbound and inbound shipments, including project units, ship-out requests, and pick-up requestsObtain and compare freight quotes (RFQ) to support cost-effective shipping decisionsPrepare all required shipping documentation, including:Shipping InvoicesPacking ListsShipper's Letter of Instruction (SLI)Bill of Lading (BoL)Communicate shipment schedules and delivery details to consignees, requestors, and internal stakeholdersTrack shipments and proactively follow up on delays, customs issues, or other logistics concernsCoordinate with freight forwarders, carriers, and customs contacts as neededAdministrative & Systems SupportSubmit shipment-related payment requests to the Finance teamMaintain and update Smartsheet tracking systems, including:Shipping LogShip-Out RequestsPick-Up RequestsShipping InvoicesPackaging Inspection LogsEnsure accurate recordkeeping and reporting for all logistics and production support activitiesProduction Planning SupportUnderstand production schedules and assist in coordinating production timelinesSupport production planning activities to align shipping schedules with project deadlinesProvide auxiliary support to senior production/project team membersAssist in process improvements for workflow efficiencyQualificationsRequiredHigh school diploma or equivalent (associate or bachelor's degree preferred)Proficiency in Microsoft Excel and Smartsheet (or similar tracking tools)Strong organizational and multitasking skillsAbility to manage documentation with high attention to detailEffective communication skills for internal and external coordinationAbility to lift up to 50lbsPreferredBilingual English, KoreanExperience in logistics, shipping coordination, production support, or operationsKnowledge of domestic/international shipping documentation and customs processesFamiliarity with RFQ comparisons and freight coordinationUnderstanding of production scheduling or project-based manufacturing environmentsCareer Growth OpportunitiesThis role is designed to develop broader responsibilities in:Production PlanningProject CoordinationOperations ManagementProduction/Project Management LeadershipKey Performance Indicators (KPIs)On-time shipment coordinationAccuracy of shipping documentationProduction unit packaging accuracyShipping cost efficiencyTimely resolution of shipping/customs issuesAccuracy of Smartsheet and logistics records
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Woojin IS America, Inc
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