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Help Desk Specialist: Tech Support & Training

ACH Child and Family Services

ACH Child and Family Services is seeking a technically skilled IT Help Desk Specialist to provide end-user support for computer systems, hardware, and software. You will handle tickets via multiple channels, document issues, and ensure timely resolution with an empathetic, customer-focused approach. The role requires experience in a call center environment, familiarity with Active Directory and Exchange, and CompTIA A+ certification or equivalent. Knowledge of HIPAA and privacy laws is preferred. #J-18808-Ljbffr ACH Child and Family Services

Vacancy posted 1 day ago
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