Senior Producer

Job Description

Job Description

Building a Brand starts with a Story  

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. 

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. 

Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. 

 

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What You Would Get To Do  

The Senior Producer is a key member of the team. This role is responsible for planning, executing, and delivering multiple key events, including live, hybrid, and virtual formats. This role involves managing the entire event lifecycle, from creative concept and budgeting to reconciliation, while serving as the primary point of contact for clients. The Senior Producer will collaborate with internal teams and external vendors to deliver impactful and memorable experiences, maintaining quality and efficiency throughout the process.

There is a requirement for onsite events to travel domestically or abroad as required.

Your Contributions 

Event Production & Project Management

• Lead the planning and execution of multiple key events for various clients, ensuring exceptional service and project management.
• Oversee events from initial creative concept through final reconciliation, including budget management, site selection, venue coordination, registration, transportation, food & beverage, branding, staffing, technical oversight, logistics, health & safety, scenic and set design, and presentation development.
• Provide strategic oversight and hands-on execution of complex events, ensuring seamless integration of creative, technical, and operational components.
• Manage onsite show rehearsals and direction with demonstrated technical production proficiency and ability to oversee content delivery. 
• Work closely with creative and design teams to develop event branding, print collateral, interactive/experiential technology, and décor.
• Serve as a primary point of contact for clients, ensuring consistent and transparent communication throughout the planning process.

Financial & Vendor Management

• Responsible for the fiscal success of assigned programs and accounts, including budgeting and reconciliation of events.
• Negotiate and review supplier contracts and addendums for accuracy, ensuring proper onboarding in line with agency processes.
• Identify cost efficiencies, savings, and value-added opportunities across event budgets.
• Build and maintain strong supplier relationships globally to enhance execution and service excellence.

Collaboration & Communication

• Ensure service level agreements (SLAs) are met throughout the event planning process.
• Provide mentorship, guidance, and creative problem-solving support to team members.
• Field questions and advise junior team members to foster professional development and creative problem-solving.
• Work collaboratively across departments to ensure agency standards of operations are upheld.

Industry Engagement & Continuous Improvement

• Stay informed on best practices, new suppliers, services, and venues, sharing insights with the team.
• Proactively contribute innovative ideas and creative solutions to improve event execution and client experience.
• Lead internal knowledge-sharing initiatives and support department-wide efforts to uphold service excellence.
• Represent the company's core values (Ambition, Creativity, Excellence, Integrity, Teamwork) in all professional interactions and industry engagements.

What We Are Looking For 

• Bachelor's Degree preferred
• Position requires 8-10 years of experience
• 8+ years' event management experience, preferably in an agency environment
• Advanced project management skills, including budget creation, management and reconciliation.
• Strong knowledge of digital and technical aspects of productions including but not limited to general sessions, awards shows, activations, film production, virtual events and/or experiential events.
• Willingness and flexibility to travel is required.
• Proficient with Microsoft Office and Google Suite.
• Familiarity with project collaboration tools (e.g. Slack) preferred.
• Exceptional ability to establish relationships and maintain a positive rapport with clients, vendors and suppliers, with the demonstrated ability to manage and grow accounts.
• Strong oral and written communication skills.
• Advanced negotiating, risk management and contracting skills.
• Advanced working knowledge of key destinations including venues and suppliers.
• Strong team player and willingness to support other team members as required, with demonstrated ability to collaborate with colleagues and clients at all levels.
• Creative problem solver, resourceful, team player, ambitious and proactive.
• Calm and flexible approach to handling the pressure and stress of ever changing demands.
• Highly organized with excellent time management skills to handle multiple tasks and meet strict deadlines.
• Travel 30-50%