Culinary Services Manager

Manager, Culinary Services – Eastern Healthcare Group

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

Leadership • Use Eastern coaching model to engage and develop team members to their fullest potential • Reward and recognize employees • Ensure individual and team performance meets objectives and client expectations • Plan and lead daily team briefings • Ensure safety and sanitation standards in all operations

Client Relationship • Identify client needs and communicate operational progress

Financial Performance • Ensure the completion and maintenance of P&L statements • Deliver client and company financial targets • Adopt all Eastern processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

Productivity • Bring value through efficient operations, appropriate cost controls, and profit management • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives • Ensure entire team is trained and able to implement • Supervise team regarding production, quality and control

Compliance • Maintain a safe and healthy environment for clients, customers and employees • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Additional Responsibilities • Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director • Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer

At Eastern, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 1 year of experience • Requires at least 1 year of experience in a management role • Bachelor's degree or equivalent experience preferred • Strong interpersonal skills • Ability to maintain effective client and customer rapport for mutually beneficial business relationships • Ability to demonstrate excellent customer service using Aramark's standard service model • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.• Must be able to stand for extended periods of time.