Office Assistant

Job Description

Job Description

About Us

South Bay Solutions is a high-precision machine shop, making parts for semiconductor, medical devices, and advanced tech hardware. Our tolerances are measured in microns, our equipment is top-of-the-line, and our team is passionate about quality craftsmanship.

Position Summary 

We are seeking a motivated and detail-oriented Office Assistant to join our team. This entry-level position provides administrative support to the Customer Service and Purchasing departments in a fast-paced manufacturing environment. The ideal candidate is organized, eager to learn, and able to manage multiple tasks while maintaining accuracy and professionalism. 

 

Work Schedule

Mon - Fri: 8AM - 4:35PM

Key Responsibilities 

Customer Service Support 

• Assist with processing customer purchase orders and sales orders. 

• Prepare and distribute order confirmations and shipping documents. 

• Respond to customer inquiries via phone and email in a professional and timely manner. 

• Update customers on order status, shipment schedules, and delivery information. 

• Maintain accurate customer records and filing systems. 

• Support the Customer Service team with general administrative tasks. 

 

Purchasing Support 

• Assist with creating and processing purchase orders. 

• Follow up with suppliers regarding order acknowledgments, delivery schedules, and material availability. 

• Maintain vendor records and purchasing documentation. 

• Help track inventory levels and support inventory replenishment activities. 

• Coordinate with internal departments to ensure timely receipt of materials. 

• File and organize purchasing records and related documents. 
  

General Office Duties 

• Perform data entry with a high level of accuracy. 

• Scan, copy, file, and organize company documents. 

• Prepare reports, spreadsheets, and correspondence as assigned. 

• Assist with office supply inventory and ordering. 

Qualifications 

• High school diploma or equivalent required. 

• Associate degree or coursework in Business Administration is a plus. 

• Previous office or customer service experience is preferred but not required. 

• Proficiency in Microsoft Office (Outlook, Excel, Word). 

• Strong organizational and time management skills. 

• Excellent verbal and written communication skills. 

• High attention to detail and accuracy. 

• Ability to work independently and collaboratively in a team environment. 

• Willingness to learn new systems and manufacturing processes. 

Preferred Qualifications 

• Experience with ERP systems is a plus. 

• Experience in a manufacturing environment is preferred but not required. 

Benefits:

• Health Insurance (Medical/Dental/Vision)
• Safe Harbor 401(K) plan
• 401(K) match
• Paid time off (vacation/sick/holidays/floating holiday)
• Referral program

Join our team and build your career in a dynamic manufacturing environment where your contributions help deliver outstanding service to our customers.