Leasing Consultant
The Lynd Company
Create Connections. Support Compliance. Help Residents Find Home. Lynd Management Group is seeking a detail-oriented Leasing Consultant to guide prospective residents through the affordable housing application and leasing process - from their first inquiry and property tour to qualification, approval, and move-in. This position combines sales and customer service with affordable housing compliance and detailed documentation. Why Join Lynd? For more than 40 years, Lynd has brought an ownership-focused perspective to multifamily property management. Our core values guide how we serve our residents, employees, clients, and properties. Service: Facilitating actions for the betterment of others. Balance: Achieving a healthy balance in life through wellness and relationships. Teamwork: Working together to help each other reach our fullest potential. Pride: An honest, ethical, and integrity-based workforce. What You'll Do
- Respond promptly to telephone, email, internet, and in-person inquiries.
- Explain the property's income restrictions, rental criteria, and application requirements.
- Schedule and conduct property and apartment tours.
- Communicate the property's features, amenities, and value.
- Process applications, screening documents, leases, deposits, and move-in paperwork.
- Collect required income, asset, household, and eligibility documentation.
- Assist with initial certifications, recertifications, and required notices.
- Maintain accurate applicant, resident, waiting list, and compliance records.
- Follow up consistently with prospects and help convert qualified applicants into residents.
- Walk apartments before move-in to confirm they are ready.
- Assist with preparing resident files for audits and compliance reviews.
- Correct file deficiencies and provide requested documentation promptly.
- Support marketing, outreach, resident retention, and lease-renewal activities.
- A valid driver's license is preferred.
- High school diploma or GED.
- One to three years of leasing, sales, hospitality, or customer service experience.
- Experience with LIHTC, HOME, HUD, Project-Based Section 8, or another affordable housing program.
- Experience collecting eligibility documentation and maintaining resident files.
- Ability to explain detailed application requirements clearly and respectfully.
- Strong sales, customer service, communication, and organizational skills.
- Strong attention to detail and ability to meet compliance deadlines.
- Familiarity with Fair Housing requirements.
- Proficiency with Microsoft Office.
- RealPage OneSite experience preferred.
- Ability to walk the property, conduct tours, and visually inspect apartments.
- Medical, dental, and vision insurance
- Life and disability insurance
- Paid time off, holiday pay, and a birthday paid day off
- Employee Assistance Program
- Apartment discount
- Employee referral bonus program
- 401(k) plan with company match
- Training and career-development opportunities
Vacancy posted 2 days ago
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