Customer Service Representative
Cowleys Pest Control
Customer Service & Production Coordinator – Full-Time (Office-Based)
Cowleys Pest Services is looking for an organized, energetic, and team-oriented individual to join our office in a dual role that blends customer service with production coordination.
This hybrid position plays a key role in both client communication and daily operations.
Responsibilities include:
- Answering inbound calls with professionalism and warmth.
- Assisting clients with questions, scheduling, and service updates.
- Providing a positive experience that reflects our commitment to customer care.
- Managing technician schedules to ensure routes are optimized and efficient.
- Monitoring daily production to meet performance goals.
- Making real-time adjustments to schedules as needed to support both clients and technicians.
- Collaborating with team members to ensure all appointments are handled accurately and timely.
Vacancy posted 2 days ago
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